Embrace Pet Insurance Claims Adjuster Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Embrace Pet Insurance.
Embrace Pet Insurance
Claims Adjuster
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Take home Phone screen Onsite
Interview formats
Technical Behavioral
I applied online and then received an email inviting me to schedule an interview and complete an online assessment. After finishing the assessment, I had a phone interview. I was then accepted to the next stage, which was a virtual interview with the hiring team.
Confirmed questions1 question
- Walk me through your resume.
Embrace Pet Insurance
Claims Adjuster
Entry Difficult Negative experience No offer 3 rounds
Interview process
Take home Phone screen Presentation
Interview formats
Technical Behavioral Other
I did an online computer skills test first. Then I had a phone interview, which was mainly about me and my career goals. They told me not to do the 2-hour video interview unless I was going to accept the job. So, I did the 2-hour video interview, which included a part on veterinary knowledge, the usual stuff about strengths/weaknesses/goals, and a final assessment. I thought they were really interested because of all that and because I'm super qualified. But then, a week later, no word. I followed up and got an email saying they were looking at other people.
Confirmed questions1 question
- Can you describe multiple biological processes, including their symptoms, diagnosis, and specific medication treatment options?
Embrace Pet Insurance
Claims Adjuster
Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Take home Technical screen
Interview formats
Behavioral Technical
The first phone interview was pretty laid-back. We chatted about the company, the benefits, and what the job entails. They did ask about handling angry customers, which was a bit of a red flag for me, but I get that people get upset in insurance. After that, there was a really weird 50-question assessment with odd questions about images, numbers, and logic puzzles, like 'a fork is to a knife as a spoon is to __'. I couldn't see how any of that related to pet care or health insurance. Then came a typing test. If I had passed those, the next step would have been a Zoom interview. Obviously, I tanked the psychological test.
Confirmed questions1 question
- How would you handle a customer who is very angry?
Embrace Pet Insurance Claims Adjuster Interview Questions
Quoted word for word from Embrace Pet Insurance interview reports.
“What would be the next group of letters in the following series? zone … ynnd … xmnc … wlnb ?”
Read reports →“Can you describe multiple biological processes, including their symptoms, diagnosis, and specific medication treatment options?”
Read reports →“Were you planning on relocating to Cleveland?”
Read reports →“How would you handle a customer who is very angry?”
Read reports →“What motivates your interest in becoming a claims adjuster?”
Read report →“What makes you want to join Embrace?”
Read report →“What might make you not a good candidate for this role?”
Read report →“Could you describe your five-year plan?”
Read report →“What is motivating your job search right now?”
Read report →Formats, difficulty and experience
Across all 16 Embrace Pet Insurance interview reports.