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Ellucian It Support Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

1.9 Rounds average
Average Typical difficulty
85.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Ellucian.

Showing 3 of 7
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Ellucian

Help Desk Support

Operations · more than a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical

I had a quick phone interview with the manager and then was brought on-site soon after. The team was really interested in moving forward, I heard about a week after the on-site. Then, about 7 business days later, they offered me the job. The on-site interview lasted all day and I met with 13 people, most of them actuaries. They were all really nice and easy to talk to, so it wasn't too hard as long as I knew my resume well. Make sure to pay attention because they'll ask what you learned about the job that day. Also, do your homework on their industry and what they sell. It seemed like a great job with a great team and good leaders.

Confirmed questions2 questions
  • What did you learn about the job today?
  • Tell me about your homework on our industry and products.
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Ellucian

Help Desk Support

Operations

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Take home
Interview formats
Technical Coding

The interview itself is pretty easy, but the training is where most candidates get cut. If you're tech-savvy, you might make it through the first week; others are out by Friday. You really need to bring your A-game because the training is probably the most intimidating you'll ever face. Being friends with the boss won't help you here; you've got to prove your technical skills.

Confirmed questions1 question
  • How would you troubleshoot a web page that isn't loading?
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Ellucian

Help Desk Technician

Operations

Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Technical

You'll meet with one of three managers, and if you know your stuff, you'll get hired.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

Ellucian It Support Engineer Interview Questions

Quoted word for word from Ellucian interview reports.

Could you tell me if you've used an image to install an operating system and, if so, what software you used for it?

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What was your reasoning behind choosing this career path?

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Tell me about your homework on our industry and products.

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Formats, difficulty and experience

Across all 7 Ellucian interview reports.

Interview formats

Technical 53.8%
Behavioral 38.5%
Coding 7.7%

Interview difficulty

Easy 14.3%
Average 85.7%
Difficult 0%

Candidate experience

Positive 85.7%
Neutral 14.3%