EE Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 18 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at EE.
EE
Sales Assistant
Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation Group
The interview had three stages: A screening phone call, An "experience day", A final in-person interview. The phone call was robotic and hard to find any humanity in. They demeaningly ask you multiple times if you need disability assistance if you mess up a question. The experience day was 2 hours of walking around their offices. They say it's not part of the interview process but it's very clear that it is. You will be required to make a short talk with a group about a product. The final interview is an hour of call listening, followed by a short presentation about anything that you must prepare for, then some STAR questions. Expect the interviewers to treat you like a child the entire time.
Confirmed questions3 questions
- What have you learned about yourself?
- What about EE interests you?
- Can you tell us more about yourself?
EE
Retail Sales Assistant
Entry Average Positive experience No offer 2 rounds
Interview process
Presentation Group
Interview formats
Presentation Behavioral Other
First off I had to give a presentation that I had prepared about something I liked, then they asked me some general questions. After that, I had to pretend to help a customer with a broken phone, like a roleplay.
Confirmed questions1 question
- Can you share an instance where you adjusted your communication to match someone else's style?
EE
Sales Representative
Entry Average Negative experience No offer 4 rounds
Interview process
Take home Phone screen Onsite Presentation Background check
Interview formats
Behavioral Presentation Other
Went through an online assessment with 5 questions via chat. Then had a telephone interview that was pretty straightforward, asking why I wanted to work for EE. After that was an experience day to learn more about the company and what it's like working there. The final interview day was in person, where I listened to an agent on a call, then had my face-to-face interview which included a 5-minute presentation and competency-based questions.
Confirmed questions1 question
- Can you share an instance where you adjusted to a new situation or modified your communication approach when dealing with a customer?
EE Sales Representative Interview Questions
Quoted word for word from EE interview reports.
“How would you convince a gym customer to stay with your company instead of switching to a competitor?”
Read reports →“Imagine a customer is upset because their bill is higher than expected. How would you handle this situation? (Role play 1)”
Read reports →“What have you learned about yourself?”
Read reports →“What are your aspirations for the next year?”
Read reports →“How would you handle a hostile customer?”
Read report →“Can you share an instance where you adjusted your communication to match someone else's style?”
Read report →“What about EE interests you?”
Read report →“How do you think you would do if you had to hit monthly targets?”
Read report →“What knowledge do you have about EE?”
Read report →Formats, difficulty and experience
Across all 18 EE interview reports.