EE Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at EE.
EE
Sales Associate
Entry Difficult Negative experience No offer 3 rounds
Interview process
Presentation Onsite Recruiter call
Interview formats
Presentation Behavioral Other
This was a really long interview process for a job that doesn't pay much. They seem to like hiring people with no experience, but then they ask questions that don't really fit if you haven't had a job before. I had to do a 5-minute presentation, then I worked on the shop floor for almost 2 hours, greeting customers who thought I actually worked there, followed by the usual interview questions. Honestly, it felt like a waste of my time and energy since I know I did well.
Confirmed questions1 question
- Can you describe a situation where you had to address inappropriate conduct at work?
EE
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Case
The interview process started with a phone interview, and then moved on to a scenario-based competency interview. This part involved giving examples of how and when I've dealt with certain situations, as well as how I would handle a difficult situation or conflict.
Confirmed questions4 questions
- How do you resolve conflict?
- Tell me about how you've handled situations in the past.
- What's your approach to dealing with a difficult situation?
EE
Retail Sales Associate
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Other
It was pretty simple. You'll answer questions relevant to the role. I think there were 3 scenario-based questions. Also, they'll watch you on the shop floor when you arrive to see your body language, and some stores might have you do a trial shift.
Confirmed questions3 questions
- Tell me about recent relevant technology launches.
- How would you upsell a product, like selling WiFi as an add-on?
- What are your primary job motivators?
EE Sales Associate Interview Questions
Quoted word for word from EE interview reports.
“What action would you take if a customer was incorrectly charged more than they should have been for a subscription?”
Read reports →“How would you upsell a product, like selling WiFi as an add-on?”
Read reports →“How would you approach selling headphones?”
Read reports →“How do you handle an angry customer?”
Read reports →“How would you handle a situation where a customer complains that they were sold the wrong device by a colleague who isn't present?”
Read report →“How would you describe your knowledge of technology and phones?”
Read report →“Tell me about recent relevant technology launches.”
Read report →“How do you resolve conflict?”
Read report →“How would you attempt to upsell a product to a customer?”
Read report →Formats, difficulty and experience
Across all 12 EE interview reports.