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Doubletree By Hilton Retail Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 9 interview experiences · FREE TO READ

1.7 Rounds average
Average Typical difficulty
77.8% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Doubletree By Hilton.

Showing 3 of 9
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Doubletree By Hilton

Waitress

Operations · more than a year ago

Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Take home Offer
Interview formats
Behavioral Other

I applied for the waitress job on Gumtree back in 2013. A manager called me a few days later, and the interview happened within a week of applying. A supervisor, not the manager who greeted me, interviewed me. It was pretty easy. They asked me to do an unpaid 5-hour trial shift the following week, saying I'd get a free dinner if I didn't get the job. I didn't get offered the job after the trial, and they never gave me that free dinner either.

Confirmed questions3 questions
  • Can you tell me why you feel you're a good fit for this role?
  • What is your motivation for wanting to work here?
  • In your opinion, what are the key elements of a successful hotel?
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Doubletree By Hilton

Server

Operations

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical

The interview process was great! Very easy questions and informative description of what the job entails. They ask simple questions like “When was time you felt like you went above and beyond for a guest” or “Tell me about a time when a guest was upset and how you handled it”.

Confirmed questions3 questions
  • Can you introduce yourself?
  • Could you tell me about a time you went the extra mile for a guest?
  • Describe a situation where a guest was unhappy and how you managed it.
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Doubletree By Hilton

Server

Operations

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Other

Got interviewed through references. It was an on-site interview that lasted about 15 minutes. They asked basic questions about my experience, some behavioral questions, and customer situation questions. Then they asked for references. After a criminal check, I received a call.

Confirmed questions2 questions
  • Can you tell me about yourself?
  • Could you answer a question about customer service?

Doubletree By Hilton Retail Associate Interview Questions

Quoted word for word from Doubletree By Hilton interview reports.

In your opinion, what are the key elements of a successful hotel?

Read reports

Describe a situation where a guest was unhappy and how you managed it.

Read reports

Could you tell me about a time you went the extra mile for a guest?

Read reports

Formats, difficulty and experience

Across all 9 Doubletree By Hilton interview reports.

Interview formats

Behavioral 52.9%
Technical 17.6%
Other 17.6%
Group 5.9%
Presentation 5.9%

Interview difficulty

Easy 33.3%
Average 44.4%
Difficult 22.2%

Candidate experience

Positive 77.8%
Negative 22.2%