Dollar General Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Dollar General.
Dollar General
Customer Service Associate
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
I showed up 5 minutes early to the store for my interview with Linda, the Assistant Manager. She came to greet me with a smile and we went to the office, which was pretty small and full of boxes. Linda mentioned they were short-staffed and dealing with an employee having to leave early. The interview was quite brief and felt a bit rushed. She let me know that due to corporate needs, she could only guarantee 5-15 hours per week. I confirmed that this was acceptable, provided there were chances to pick up extra shifts from other employees who might be on vacation or taking leave.
Confirmed questions1 question
- What days are you available to work each week?
Dollar General
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview process was very easy and simple. They asked about my good qualities, how they would fit into the workspace, and what my strengths and weaknesses were. They also asked about my attitude towards people.
Confirmed questions1 question
- What would you contribute to the team?
Dollar General
Customer Service Representative
Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The interviewer just sat there and stared at me. They didn't explain anything about the job or what the company does. They just started asking a bunch of questions that didn't seem to make sense and I wasn't sure if they were even related to the job.
Confirmed questions1 question
- What do you anticipate gaining from this experience if you are hired?
Dollar General Customer Support Representative Interview Questions
Quoted word for word from Dollar General interview reports.
“What would you do if you found $50?”
Read reports →“What actions would you take if you witnessed shoplifting?”
Read reports →“What days are you available to work each week?”
Read reports →“Are you available to work on any shift?”
Read reports →“What is a strength you have?”
Read report →“What are your available working hours?”
Read report →“How would you deal with a difficult customer?”
Read report →“What do you anticipate gaining from this experience if you are hired?”
Read report →“Are you skilled at dealing with customers?”
Read report →Formats, difficulty and experience
Across all 7 Dollar General interview reports.