Dojo Customer Support Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Dojo.
Dojo
Customer Service Advisor
Entry Average Positive experience Accept offer 6 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical
The interview at Dojo was really thorough, with several stages and different kinds of questions and tests. Even though it was a lot, I felt well-supported throughout. It was all put together nicely and went off without a hitch. Everyone on the team was super nice and made a long process feel way better. I really liked how Dojo made sure candidates felt like they mattered and knew what was going on at each step.
Confirmed questions1 question
- Can you tell me about a time you encountered a challenge at work and how you managed to overcome it?
Dojo
Customer Service Advisor
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was a 30-minute exploratory call. They asked questions about my experience. They also gave some info about the company and the position. My call got postponed by a few days, and they told me about it half an hour before it was supposed to start.
Confirmed questions1 question
- Can you discuss your past experience?
Dojo
Customer Service Advisor
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Other
They reached out to me and set up a call. On the day of the call, they didn't reach out. I figured they might have forgotten about it. I sent an email to remind them about the call, and the HR person said sorry because they couldn't get into their indeed account to find my number. They then asked if we could reschedule the call for 3 days later. Three days after that, they forgot again. It was so unprofessional and a complete waste of my time.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Dojo Customer Support Consultant Interview Questions
Quoted word for word from Dojo interview reports.
“Why are you interested in Dojo?”
Read reports →“Can you introduce yourself and explain your interest in dojo?”
Read reports →“Tell me about a situation where you exceeded expectations to help a customer.”
Read reports →“Why are you interested in customer service?”
Read reports →“Were competency-based questions asked to gauge your skill level?”
Read report →“Can you tell me about a time you encountered a challenge at work and how you managed to overcome it?”
Read report →“Can you discuss your past experience?”
Read report →Formats, difficulty and experience
Across all 7 Dojo interview reports.