Disney Cruise Lines Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Disney Cruise Lines.
Disney Cruise Lines
Server
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer Background check
Interview formats
Behavioral
First interview in London, then if successful another interview, then an offer letter through the post. If you accept, they send flights for you to travel to Florida for 5 days of training before you board the ship. Once on board, you'll have on-the-job training and also training for evacuation procedures.
Confirmed questions1 question
- How do you handle smiling even when you're having a bad day?
Disney Cruise Lines
Server
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
Went through the International services for the hiring process. Recruiters gave some basic interview questions and really helpful advice for the upcoming interviews. Talked with 2 recruiters from a recruitment agency, and then 1 from Disney. The Disney recruiter was super friendly and made me feel comfortable.
Confirmed questions4 questions
- Can you tell me about your past experience?
- What motivates you to work on a ship?
- What is your knowledge of food and wine?
Disney Cruise Lines
Waitress
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
It was easier than I expected, honestly I wasn't very prepared with my speech but I improvised and it went well. They asked me questions about how I would handle certain situations with children that made me think a bit but I answered them well. It's very important to speak fluent English.
Confirmed questions1 question
- What would you do if a child at the table you are serving starts crying?
Disney Cruise Lines Retail Associate Interview Questions
Quoted word for word from Disney Cruise Lines interview reports.
“What would you do if a child at the table you are serving starts crying?”
Read reports →“How do you handle smiling even when you're having a bad day?”
Read reports →“Describe how you would present wine to a guest.”
Read reports →“What is your knowledge of food and wine?”
Read reports →“Could you share some behavioral examples?”
Read report →“Tell me about your favorite previous workplace.”
Read report →“Can you tell me about your past experience?”
Read report →Formats, difficulty and experience
Across all 5 Disney Cruise Lines interview reports.