
Dierbergs Markets Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 39 interview experiences · FREE TO READ
Which role are you interviewing for?
7 roles · 39 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Dierbergs Markets.
Courtesy Clerk
I applied online and they called the next day for an interview. I called them back, they did a short phone interview then asked me if I was interested in coming in for an actual interview, I agreed and met the manager on Monday. I spent 45 minutes basically retelling my application so the manager could write it on her computer. I honestly did not see the point in filling out an application if they weren't going to use it. This interview was a few days before a holiday so they said that I wouldn't hear anything from them until the following week. The next Tuesday I received a call from the application advisor, she had more questions. Unfortunately I missed the call, so I called her back, she wasn't there so I left a message. We played this phone-tag game for almost 2 weeks(she never once picked up the phone and it would take her 3+ days to return my message) until she FINALLY told me what "questions" she had, which was basically my schedule. I called back (again she never picked up) and told her my schedule, I was open for the hours they wanted me to come in for. That was a week ago and I still haven't heard back.
- Tell me about yourself and your experience.
Head Cashier
You can apply internally in January and July each year to be considered when a position opens up. After you fill out the application, you give it to the Store Director to sign and they will add their recommendation. Then, HR will call you to schedule an interview with one of their representatives. HR then sends their review to the Area Supervisors, and they make the final decision on who gets the position when it becomes available, so the person in the pool can start right away. If the Store Director only gives a good review, you will still interview, but you're already on the list of people not moving forward.
- Can you describe how you would manage a challenging customer or employee interaction?
Assistant Manager Trainee
There were two interviews for this role. First, I had a phone interview that was set up via text shortly after expressing interest. After that, I waited a couple of weeks for a second call. In the second call, they asked about my interest in running a specific shift at a Dierbergs location. I confirmed my interest, and we scheduled a Zoom interview. Before the Zoom interview, I had to complete an online assessment that took about an hour. I then did the Zoom interview. It seemed to go well, and I assumed I'd hear back given the time and effort I invested. However, I received a generic, non-reply email stating they were moving forward with another candidate. I'm left unsure about what I did wrong or what qualifications I lacked, and unfortunately, I likely won't ever know. It felt disrespectful to dedicate so much time and patience only to receive a template rejection email.
- Can you share an instance where you had a difficult working relationship with a colleague and how you managed to resolve it?
Cashier
I applied online on Monday and got a call back on Tuesday, but I missed it. I called back Wednesday afternoon. The recruiter, who worked out of a different location than where I applied, had a quick phone interview with me about my availability for shifts and the pay rate. She mentioned that the supervisor at my local store would review everything and I'd be notified either way about the job.
- Can you share an instance where you managed a difficult or unhappy customer and explain your approach?
- Describe a situation where you exceeded expectations to assist a customer.
Dierbergs Markets Interview Questions
Quoted word for word from Dierbergs Markets interview reports.
“Outside of holidays we are closed for, can you work on other holidays?”
Read reports →“What would you do if you saw your favorite coworker stealing?”
Read reports →“What would you do if a customer was at the counter and the phone rang at the same time?”
Read reports →“Regarding our seniority policy, how do you feel about longer-serving employees getting to leave work earlier than newer ones?”
Read reports →“What's one of the most important things to do with customers when they are approaching the deli?”
Read report →“What do you find least interesting about a job?”
Read report →“What is a goal that you are most proud of achieving?”
Read report →“Are you able to work seven days a week, holidays included?”
Read report →“How would you deal with a customer who is upset?”
Read report →Formats, difficulty and experience
Across all 39 Dierbergs Markets interview reports.