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Desjardins Insurance Agent Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 13 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
76.9% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Desjardins.

Showing 3 of 13
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Desjardins

Insurance Agent

Sales · more than a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Group Background check Offer
Interview formats
Behavioral Group Other

The interview experience was great. The Desjardins team was really nice and made it not feel like a big competition even though it was a group interview. I found out I'd be moving on to background checks within a few hours, and the background check only took 2-5 business days to clear. Basically, they asked the 'tell me about yourself' question and then 2 follow-up questions based on my answers. Then we did 2 group problem-solving activities based on an insurance situation.

Confirmed questions1 question
  • What do you understand about this role, and why are you interested in Desjardins? Please also discuss your academic and professional background.
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Desjardins

Insurance Agent

Sales

Entry Easy Neutral experience Decline offer 3 rounds
Interview process
Group Take home Group Background check Offer
Interview formats
Group Other

It was a three step interview process. Started with a small group interview to get to know you, then some online assessments, and finally a group interview. The group interviews were pretty straightforward with simple questions. The first one went well. The second one was supposed to be two and a half hours as stated in the email, but it ended up being almost four hours. The groups have about 5-7 people, and people tend to talk a lot to impress the hiring managers. If you have insurance knowledge and education, they really want you. I got invited to the final interview before I even finished the online assessments. After they offer you a position, you still need to talk to a linguist to test your English skills and get 2 references. It's a very long and drawn-out process that doesn't feel very personal.

Confirmed questions1 question
  • You have to sell random products or services to the interviewers.
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Desjardins

Insurance Agent

Sales

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Group Presentation Background check Offer
Interview formats
Behavioral Presentation Other

Applied on their website via indeed link, got a phone interview in 2 days. Then they invited me for an in-person group interview which was a week later. The group interview had 2 managers and 2 HR people, plus other candidates. It wasn't super hard, mostly scenarios and impromptu sales pitches. They also tested our phone skills. They let us know about the job offer a week or few days after. We also had to bring an item representing ourselves to present.

Confirmed questions4 questions
  • What value would you bring to the company?
  • What makes you the best candidate for this role?
  • Describe your approach to establishing a connection with a customer.

Desjardins Insurance Agent Interview Questions

Quoted word for word from Desjardins interview reports.

What coverages do you think we should recommend to this client?

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Why Desjardins, and how would you persuade a client to choose Desjardins insurance?

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Given specific client profiles, can you identify appropriate or inappropriate premiums?

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Can you tell us about the item you brought and why you chose it to represent yourself?

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Can you simulate a phone conversation between a client and yourself?

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How would you approach discussing a non-insurance product with a client, using a given photograph as a prompt, and what key questions would you ask?

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Formats, difficulty and experience

Across all 13 Desjardins interview reports.

Interview formats

Group 34.3%
Behavioral 28.6%
Other 17.1%
Presentation 14.3%
Case 2.9%

Interview difficulty

Easy 30.8%
Average 69.2%
Difficult 0%

Candidate experience

Positive 76.9%
Negative 15.4%
Neutral 7.7%