DAVIDsTEA Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at DAVIDsTEA.
DAVIDsTEA
Assistant Store Manager
Mid Average No offer 3 rounds
Interview process
Recruiter call Onsite Phone screen
Interview formats
Behavioral Technical
I applied and heard back from the manager about two weeks later over the phone. They asked me a few questions and then scheduled a face-to-face interview. I met with the manager and they asked me various questions, such as the difference between a manager and a leader, and gave me some situational questions. Two days later, they contacted me to say I'd made it to the next round of interviews, which would be on the phone with another manager.
Confirmed questions1 question
- What would you do if a customer complained about a staff member being rude to them?
DAVIDsTEA
Store Manager
Manager Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Phone screen Phone screen
Interview formats
Behavioral Behavioral Behavioral Behavioral
I first applied online and the Market Manager reached out to me pretty quickly. Then I had phone interviews with the District Manager, then the US HR Manager, and finally the US Director. It was really tough, like one of the hardest interviews I've done, but I feel like they genuinely want to hire the best people and they give us a lot of freedom to manage our stores like our own little businesses.
Confirmed questions1 question
- Tell me about your experience with networking.
DAVIDsTEA
Store Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
You just gotta send your resume on the website, they don't take any CVs in the stores. If they pick you, you'll first have a face-to-face interview with a district manager, and if that goes well, then you'll have a second interview over the phone with an HR rep.
Confirmed questions5 questions
- Tell me about your experience.
- What's your approach when an employee isn't following your instructions?
- How do you get your store ready for a special event?
DAVIDsTEA Store Manager Interview Questions
Quoted word for word from DAVIDsTEA interview reports.
“What makes you want to join David's Tea?”
Read reports →“How do you get your store ready for a special event?”
Read reports →“What would you do if a customer complained about a staff member being rude to them?”
Read reports →“What steps do you take to make sure customers come to your store?”
Read reports →“How do you make sure a customer has a good in-store experience?”
Read report →“What's your approach when an employee isn't following your instructions?”
Read report →“How would you go about increasing sales?”
Read report →“How do you lead people?”
Read report →“How would you introduce a new policy change to your team?”
Read report →Formats, difficulty and experience
Across all 12 DAVIDsTEA interview reports.