David Lloyd Clubs Receptionist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 19 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at David Lloyd Clubs.
David Lloyd Clubs
Receptionist
Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
Easy, questions about your strengths, weaknesses. How you deal with customers. If you show empathy towards the customer. If you are also good at multitasking as a person, how you deal with it etc. Otherwise, a very calm conversation.
Confirmed questions1 question
- How do you handle customers?
David Lloyd Clubs
Receptionist
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
So, I went through two rounds of interviews. First one with one senior manager, and then after waiting about two days, I had my second interview with another senior manager.
Confirmed questions6 questions
- Tell me about your past experiences that show your skills.
- Could you share an instance from your previous work where you dealt with a challenging guest or situation?
- When you have many calls and visitors at the same time, how do you decide what to do first?
David Lloyd Clubs
Receptionist
Entry Average Positive experience Accept offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Group Behavioral
The interview had a group assessment with 2 exercises and then a short 121 interview. First, we did an ice breaker where we had to introduce ourselves to the group with our name, experience, and a fun fact. Then, we had a group exercise where we discussed what we all think exceptional customer service is and shared experiences we've had in our jobs or as a customer. There were 2-3 assessors watching and taking notes during this.
Confirmed questions1 question
- What is your definition of exceptional customer service?
David Lloyd Clubs Receptionist Interview Questions
Quoted word for word from David Lloyd Clubs interview reports.
“What do you know about David Lloyd?”
Read reports →“What does luxury mean to you?”
Read reports →“What would you do if a really angry club member came to the reception desk?”
Read reports →“What animal would you be and why?”
Read reports →“Why are you interested in David Lloyd?”
Read report →“What is your definition of exceptional customer service?”
Read report →“How do you manage sensitive information that comes through the front desk?”
Read report →“Can you describe the qualities of an excellent receptionist?”
Read report →“What are some potential daily challenges you might face as a receptionist?”
Read report →Formats, difficulty and experience
Across all 19 David Lloyd Clubs interview reports.