Datacom Systems It Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Datacom Systems.
Datacom Systems
IT Support
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Technical Behavioral
The interview was pretty standard, with straightforward technical questions that felt like they might have been pulled from ChatGPT. My advice would be to brush up on your technical knowledge and have some solid examples ready to explain your customer service experience. It might also be a good idea to think about how you'd answer questions regarding company values and the specific benefits of this role.
Confirmed questions1 question
- Can you introduce yourself?
Datacom Systems
Service Desk Analyst
Entry Easy Neutral experience Decline offer 2 rounds
Interview process
Group Group
Interview formats
Behavioral Technical
It was a pretty straightforward interview process. We started with an online group interview with HR where we discussed things like our strengths and weaknesses. Then, there was a second group interview where we talked about basic phone support and troubleshooting steps. The salary offered was 58K plus super.
Confirmed questions1 question
- Could you describe how you would explain a complex technical issue to someone without a technical background?
Datacom Systems
Service Desk Analyst
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical
Had a quick chat on the phone first, then they invited me in for an in-person chat with two people. Nothing too crazy in either, just the usual questions about situations, like 'Tell me about a time you...' The recruiter kept me in the loop which was nice. They also mentioned a police check is needed, which was brought up in the phone chat.
Confirmed questions4 questions
- Tell me about a time that you...
- What are your strengths?
- What are your weaknesses?
Datacom Systems It Support Engineer Interview Questions
Quoted word for word from Datacom Systems interview reports.
“Describe how you would troubleshoot a printer problem with a customer over the phone.”
Read reports →“Can you share if you have any acquaintances currently employed at Datacom?”
Read reports →“What could be potential issues with this job?”
Read reports →“Could you describe how you would explain a complex technical issue to someone without a technical background?”
Read reports →“Can you introduce yourself?”
Read report →“What's the reason you left your last job?”
Read report →“What are your career aspirations for the next five years?”
Read report →“Tell me about a time you had to resolve a technical problem for a customer.”
Read report →“What are your career goals?”
Read report →Formats, difficulty and experience
Across all 14 Datacom Systems interview reports.