Dan Murphy's Customer Assistant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 20 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Dan Murphy's.
Dan Murphy's
Customer Assistant
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
First, there was an online AI interview using a chatbot that assessed personality. It involved four questions, and answers were recommended to be between 100 and 150 words. This is something everyone goes through when they apply. After that, we had a video interview.
Confirmed questions1 question
- Can you share a time you went above and beyond for a customer?
Dan Murphy's
Customer Assistant
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
The interview was pretty chill, like a regular chat. Two people were interviewing me, one I was talking to directly and another was to my side, taking notes. It was a bit unexpected because they were really asking about my life outside of work, like if I played sports, which I thought was weird. They did say that 'sporty people do better here,' which was odd considering I'm a woman and the store seemed to only have male staff working when I interviewed.
Confirmed questions8 questions
- What are your hobbies or what do you do when you're not working?
- What would you do if a customer asked you about a wine you weren't familiar with?
- Would you be able to help unload a large shipment of pallets if needed?
Dan Murphy's
Customer Assistant
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
Super simple process, the manager was really nice and asked direct questions. It took a bit longer than expected, but I'd suggest having some answers ready beforehand. The interview was on Google Meet. Having more availability can improve your chances, and it's good to be prepared for on-call work, particularly during the holidays. The hiring process can drag on even after you've passed the interview, usually taking about a week.
Confirmed questions6 questions
- Could you start by telling us a bit about yourself?
- What makes you interested in working for Dan Murphy's?
- What are some things you're passionate about?
Dan Murphy's Customer Assistant Interview Questions
Quoted word for word from Dan Murphy's interview reports.
“What are some bars you enjoy visiting?”
Read reports →“Which drink do you like the most?”
Read reports →“What is your go-to drink when you order at a bar?”
Read reports →“What do you like to drink, and who do you usually have it with?”
Read reports →“What alcohol do you drink or are interested in.”
Read report →“Tell me about your favorite drink and who you usually have it with.”
Read report →“In your opinion, what defines excellent customer service?”
Read report →“Would you be able to help unload a large shipment of pallets if needed?”
Read report →“What are your available days and times?”
Read report →Formats, difficulty and experience
Across all 20 Dan Murphy's interview reports.