Cycle Gear Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Cycle Gear.
Cycle Gear
Sales Associate
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
It was a pretty casual chat over coffee at the Starbucks next door with the store manager. They got straight to the point about pay and commission, then we just talked about bikes and if I knew much about them and their gear.
Confirmed questions4 questions
- Are you a motorcycle rider, and for how long?
- What do you ride?
- What's your experience with buying and shopping for gear?
Cycle Gear
Sales Associate
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
I had a phone interview that was really short, like 5 minutes. They asked general questions like if I had a ride and if I was comfortable riding different types of bikes. I think the person was from HR at their headquarters in California. I applied for a new store opening and I have over a year of riding and bike experience. I waited about 3 weeks for the regional manager to call me back, which felt too long. I had to leave a message, and she eventually called to set up an interview. During the interview, she asked typical retail job questions and some situational ones, like dealing with an angry customer. She said she'd contact me within 4 days, but it's been 2 weeks. It was really unprofessional. Even if I didn't get the job, I expected some kind of response, like an email saying they chose someone else. Based on other reviews, maybe it's a good thing I didn't get the job. I'll still buy my gear from them, but I won't work for them.
Confirmed questions1 question
- Can you describe a situation where you had to handle an upset customer?
Cycle Gear
Sales Associate
Entry Average Positive experience Decline offer 5 rounds
Interview process
Recruiter call Phone screen Onsite Onsite Offer
Interview formats
Behavioral Behavioral
There were a bunch of phone calls and then two in-person interviews. It took a few weeks because we had trouble scheduling. Everyone was super professional. I think the first call was with a recruiter, then the local store manager, and the regional manager. I had two interviews in person with the local store manager before they offered me the job.
Confirmed questions2 questions
- Can you share an instance where you had to resolve issues arising from a negative experience?
- Tell me about a time you resolved issues during an unpleasant experience.
Cycle Gear Sales Associate Interview Questions
Quoted word for word from Cycle Gear interview reports.
“Do you ride a motorcycle, and if so, what kind?”
Read reports →“Would you confront someone stealing or report it to me?”
Read reports →“What do you ride?”
Read reports →“What's your experience with buying and shopping for gear?”
Read reports →“How did you find out about this job opening?”
Read report →“Can you describe a situation where you had to handle an upset customer?”
Read report →“What are areas where you see room for improvement and learning?”
Read report →“Tell me about a time you resolved issues during an unpleasant experience.”
Read report →“Can you share an instance where you had to resolve issues arising from a negative experience?”
Read report →Formats, difficulty and experience
Across all 9 Cycle Gear interview reports.