
Custom Ink Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Custom Ink.
Sales Representative
after the initial phone interview, i came to the office. the recruiter showed me around the building and explained all the different departments. the first part of the three hour process involved a math test, a color processing test, and an email to answer. after the tests, i had a group interview with two managers. i was asked to find small detail problems on three shirts, then went through the normal questions. at the end, i sat with a rep to watch them take a call, then i had to do a mock sales call - taking a call, designing a shirt, and so on.
- Can you share an instance where you demonstrated the "golden rule"?
- Find the small errors in detail on three shirts.
- Do a mock sales call.
Sales Representative
The hiring and interview process was straightforward. I was first emailed about a quick phone interview with a specific caller on a set date. After that call, I was asked about my availability for a second interview at the company. Upon arriving at the office, I received a tour and an overview of the company's operations and departments. Following the tour, I completed a basic math test and responded to a sample email. The process concluded with a group interview with three managers where I was asked about my background, potential contributions, past experiences, and if I had any questions. Unfortunately, I was notified via email over a week later that I did not receive the position.
- Can you share an instance of providing excellent customer service and explain the reasons behind its success?
Sales Representative
First, there was a phone call which was pretty standard. Then, we had a 3-4 hour onsite interview. It started with a tour, followed by some math exercises. After that, I did email and phone customer service tests. Then, there was a panel interview with two leads, which felt more like a chat than an interview. They asked standard questions. After that, I shadowed someone on real calls, and then talked to one of the department managers.
- Can you solve these math problems about item cost, volume, and discounts without using a calculator?
- Could you tell me about your strongest qualities?
- What's the most memorable customer service you've received?
Custom Ink Sales Representative Interview Questions
Quoted word for word from Custom Ink interview reports.
“Find the small errors in detail on three shirts.”
Read reports →“Can you solve these math problems about item cost, volume, and discounts without using a calculator?”
Read reports →“Design a shirt during your mock sales call.”
Read reports →“What's the most memorable customer service you've received?”
Read reports →“Can you share an instance where you demonstrated the "golden rule"?”
Read report →“What subjects or activities truly capture your interest?”
Read report →“Do you possess a great personality and a spark that we are looking for?”
Read report →“What are your 5-year career aspirations?”
Read report →“Can you share an instance of providing excellent customer service and explain the reasons behind its success?”
Read report →Formats, difficulty and experience
Across all 10 Custom Ink interview reports.