Cumberland Farms Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 30 interview experiences · FREE TO READ
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9 roles · 30 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Cumberland Farms.
Cumberland Farms
Finance
Entry Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical
Had a typical first round screening with HR. Then interviews with manager-level folks, which went fine. After that, it was interviews with colleagues/peers. This was a totally different experience. The interview felt more like an interrogation with questions being fired at me, not a conversation. It showed a lack of experience and respect from them. These amateurs seemed to have influence on the hiring decision. No response afterwards, even after HR said they'd get back to me. It's really bad when employers don't follow up with candidates after rounds of interviews. It's common courtesy to at least send a note about the decision. It's rude not to follow up at all. This behavior says a lot about some current employees. Also, a manager I interviewed with left the company soon after, which is ironic. Doesn't seem like a great place to work or good people to collaborate with.
Confirmed questions1 question
- Can you tell me about your standard interview questions?
Cumberland Farms
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
Shortly after applying online (a couple days to a week), you will receive a phone call to set up a phone interview time. During your phone interview, (which takes roughly 30 minutes), you will be asked a multiple of questions. Such as how do you fit into this company, what can you bring to them as a worker, previous employer, and reasons for leaving, job description, how you work overall, etc. If they find you as a fit for the company, you will then have an interview with the manager of the store, and he or she will go over all the different aspects of your job.
Confirmed questions1 question
- What will you contribute to the company as an employee?
Cumberland Farms
Cashier
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
I interviewed with the store manager, a customer service lead, and the district manager, though usually it's just the manager. They asked typical interview questions, and I felt good about it. My application was flagged due to a past job termination, but they decided to interview me anyway. I don't recall many questions, and the interview was short. They look for weekend and open availability and prior customer service experience.
Confirmed questions1 question
- How would you manage challenging customer interactions?
Cumberland Farms
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The manager was professional and clear about the hours, pay, benefits, and the nature of the job, which was part-time. She explained what to expect from employees and made me feel welcome and safe. She gave me a tour of the store, explaining everything briefly, and left me feeling optimistic with her positive attitude.
Confirmed questions1 question
- What is your experience level for the position you applied for?
Cumberland Farms Interview Questions
Quoted word for word from Cumberland Farms interview reports.
“Were all the questions you expected?”
Read reports →“What would you do if a customer was upset?”
Read reports →“What was your major in school?”
Read reports →“What do you want from a perfect boss?”
Read reports →“What hours are you available to work?”
Read report →“Would you be alright with beginning your employment on a part-time basis?”
Read report →“How would you handle a customer complaint if you were working alone?”
Read report →“How would you handle an irate customer?”
Read report →“Do you have prior experience using a cash register?”
Read report →Formats, difficulty and experience
Across all 30 Cumberland Farms interview reports.