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CubeSmart Self Storage Store Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 17 interview experiences · FREE TO READ

1.9 Rounds average
Average Typical difficulty
88.2% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at CubeSmart Self Storage.

Showing 3 of 17
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CubeSmart Self Storage

Store Manager

Operations · nearly a year ago

Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Other

It was an easy process. Just bring your resume and be ready for the usual questions. You'll be asked about handling a tough customer and need to have a story for it. Make sure you have some questions to ask them too, like about the difficulties store managers encounter.

Confirmed questions3 questions
  • How do you handle a difficult customer? Give an example.
  • Can you share a scenario where you dealt with a difficult customer?
  • What are the challenges that store managers face?
CubeSmart Self Storage logo
CubeSmart Self Storage

Store Manager

Operations

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation

After applying online, I had a quick phone chat where they asked about my customer service background. The following week, I met with a district manager at a Cubesmart location. They showed me around, explained the company, and the responsibilities for the store manager role, which is their entry-level job. The interview was pretty relaxed, not high pressure, and went for at least 30 minutes. The manager also talked about how much they focus on customer service at Cubesmart.

Confirmed questions2 questions
  • What makes you want to work here?
  • Why this job?
CubeSmart Self Storage logo
CubeSmart Self Storage

Store Manager

Operations

Mid Average Negative experience Accept offer 1 round
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical

I got called and they asked if I could interview the same day. When I went in, they asked some regular questions and then offered me the job right then and there. I did a drug test the same day, and then started the following week. The whole process felt really fast.

Confirmed questions3 questions
  • Tell me about a time you dealt with a really difficult customer.
  • Have you ever handled cash before, or worked in a cleaning job?
  • What are your thoughts on a GM being rude to women while men got away with being high and selling drugs at work?

CubeSmart Self Storage Store Manager Interview Questions

Quoted word for word from CubeSmart Self Storage interview reports.

What are your thoughts on a GM being rude to women while men got away with being high and selling drugs at work?

Read reports

Have you ever handled cash before, or worked in a cleaning job?

Read report

Can you share an instance where you managed a dissatisfied customer?

Read report

Formats, difficulty and experience

Across all 17 CubeSmart Self Storage interview reports.

Interview formats

Behavioral 65.4%
Technical 19.2%
Other 7.7%
Presentation 3.8%
Case 3.8%

Interview difficulty

Easy 17.6%
Average 82.4%
Difficult 0%

Candidate experience

Positive 88.2%
Negative 5.9%
Neutral 5.9%