CSAA Insurance Group, a AAA Insurer logo

CSAA Insurance Group, a AAA Insurer Insurance Agent Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 6 interview experiences · FREE TO READ

1.5 Rounds average
Average Typical difficulty
66.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at CSAA Insurance Group, a AAA Insurer.

Showing 3 of 6
CSAA Insurance Group, a AAA Insurer logo
CSAA Insurance Group, a AAA Insurer

Insurance Agent

Sales · more than a year ago

Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical

The hiring process was quick. First, there was a phone interview, and then a second interview via Zoom with two managers. They used the STAR method during the interview. It was a very friendly and informative interview where they asked about both personal and job-related things.

Confirmed questions1 question
  • Describe a situation where you had to handle a challenging customer.
CSAA Insurance Group, a AAA Insurer logo
CSAA Insurance Group, a AAA Insurer

Insurance Agent

Sales · more than a year ago

Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Other

I interviewed with two managers and a regional manager. They asked me a bunch of standard interview questions. The manager seemed more nervous than I was. The whole thing took about 30 minutes. They also discussed the company and what they're looking for.

Confirmed questions4 questions
  • Can you tell me about yourself?
  • What would you say are your greatest strengths and weaknesses?
  • What makes you want to work here?
CSAA Insurance Group, a AAA Insurer logo
CSAA Insurance Group, a AAA Insurer

Insurance Agent

Sales

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Offer
Interview formats
Behavioral Technical

The interview process was quick and the interviewers were kind. They used the STAR method for most questions. This is a good company, especially if you're starting in the insurance world. They have a very flexible schedule after training and are willing to work with people who have no prior insurance experience.

Confirmed questions2 questions
  • What's your previous experience like?
  • What's your chat experience like?

CSAA Insurance Group, a AAA Insurer Insurance Agent Interview Questions

Quoted word for word from CSAA Insurance Group, a AAA Insurer interview reports.

Describe a situation where you had to handle a challenging customer.

Read reports

Can you describe a situation where you got pushback from a coworker and how you handled it?

Read report

Tell me about a time you faced a challenge and how you dealt with it.

Read report

Tell me about a time you had to step up and manage a situation you hadn't dealt with before.

Read report

Formats, difficulty and experience

Across all 6 CSAA Insurance Group, a AAA Insurer interview reports.

Interview formats

Behavioral 60%
Technical 30%
Other 10%

Interview difficulty

Easy 16.7%
Average 83.3%
Difficult 0%

Candidate experience

Positive 66.7%
Neutral 33.3%