Credit Acceptance Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Credit Acceptance.
Credit Acceptance
Sales Representative
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Had a phone call where they asked general questions, but I was ignored repeatedly and am more than qualified for the position. But yet they knew they were going to hire within anyway with someone less qualified. Why does this happen
Confirmed questions1 question
- Can you tell me about your sales numbers?
Credit Acceptance
Sales
Mid Average Positive experience Accept offer 4 rounds
Interview process
Phone screen Panel Presentation
Interview formats
Behavioral Presentation Case
Had a great experience, the people were friendly and down-to-earth, really good vibe. Went through a phone interview, then a one-on-one, followed by a panel interview, and then a presentation and role play. It was thorough and challenging, but not awful. The panel interview was a long one, at least 2 hours, with several execs and the hiring manager asking stuff. Having experience in lending or the car business would definitely help for the interview and the job. It seems like a great place to work with good people and benefits.
Confirmed questions7 questions
- Tell me about your experience in lending.
- Tell me about your experience in the car business.
- Describe a situation where you had to deal with a difficult customer.
Credit Acceptance
Sales
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The recruiter was really nice on the first call, but then she no-showed for the next interview. She sent me an email 5 minutes after the no-show, turning me down, saying the hiring manager already hired someone. The hiring manager and recruiter were not on the same page at all. The recruiter stated they were hiring up to 5 people. Not truthful on hiring process at all.
Confirmed questions1 question
- Can you describe the territory you managed in your last role?
Credit Acceptance Sales Representative Interview Questions
Quoted word for word from Credit Acceptance interview reports.
“Can you tell me about your sales numbers?”
Read reports →“How would you handle a situation where a client is not satisfied with the product/service?”
Read reports →“What makes you interested in working for Credit Acceptance?”
Read reports →“Describe a situation where you had to deal with a difficult customer.”
Read reports →“Walk me through your sales process.”
Read report →“What are your thoughts on why certain individuals might find this role challenging?”
Read report →“Tell me about your experience in lending.”
Read report →“Tell me about your experience in the car business.”
Read report →“Can you describe the territory you managed in your last role?”
Read report →Formats, difficulty and experience
Across all 6 Credit Acceptance interview reports.