Credit Acceptance Sales Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Credit Acceptance.
Credit Acceptance
Sales Manager
Mid Difficult Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Panel Offer
Interview formats
Behavioral
It was a 3 step process with a final interview with a board style. Overall it was a great experience. They definitely go over the job and are also very open about expectations.
Confirmed questions1 question
- How would you handle an upset customer?
Credit Acceptance
Sales Manager
Manager Easy Negative experience No offer 5 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical Other
The entire process was a total waste of my time, involving 5 hours of interviews and 1 hour of testing. They required 5 referrals from peers before the second interview, and then after a month of no follow-up, they didn't even say they weren't interested. I have over 20 years of B2B sales experience with documented success. The manager couldn't even take 5 minutes to reach out after I spent 2.5 hours interviewing with him. As a veteran with postgraduate degrees, I wouldn't expect such unprofessional runaround. I wouldn't recommend this company to anyone. I'm not upset because I didn't get the job, but I'd like to see who did get the job and how they were a better option. The regional manager wore a baseball hat on a virtual call interview, which should have been a sign that this isn't a place for a top sales person. If I were in charge, I'd revamp the whole process and hire real sales people with experience earning a mid-six-figure income.
Confirmed questions3 questions
- Where do I start with this process?
- Is interviewing based on colors using a script instead of treating candidates like humans a valid method?
- Is this method of interviewing suitable for assessing sales talent?
Credit Acceptance
Sales Manager
Manager Difficult Positive experience No offer 4 rounds
Interview process
Recruiter call Phone screen Presentation Group Offer
Interview formats
Behavioral Presentation Case Other
The interview process was long and stressful for an over thinker. You are called by a recruiter to set up an hour long q&a. If you do well you are set up with the Director of sales. The interview is done by virtual video. More Q& A in STAR format. If you move on to the next step you are paired with person currently in the role and there is another session with the director of sales to go over the job expectations. You are given a presentation to put together and a dealer role play. The last interview requires a lot of work and preparation. Best advice is to not overthink it which is what I did. When going for the interview, be confident, don’t overthink it and be authentic. Give real honest examples of you previous work history.
Confirmed questions1 question
- Can you share an instance where you made a mistake?
Credit Acceptance Sales Manager Interview Questions
Quoted word for word from Credit Acceptance interview reports.
“Is interviewing based on colors using a script instead of treating candidates like humans a valid method?”
Read reports →“Is this method of interviewing suitable for assessing sales talent?”
Read reports →“Where do I start with this process?”
Read reports →“How would you handle an upset customer?”
Read reports →“Can you share an instance where you made a mistake?”
Read report →“What is your availability?”
Read report →Formats, difficulty and experience
Across all 5 Credit Acceptance interview reports.