
Cracker Barrel Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 66 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Cracker Barrel.
Sales Associate
My interview wasn't like a typical one, I didn't have to sit down with the manager. Instead, she met me in the store and asked me some questions about the job duties and if I could do them. The interview took about 30 minutes, and I got a job offer right after. It took a bit to get my start date sorted because it was the end of the year and they were busy with holiday orders, so hiring wasn't the top priority.
- Are you available to work on holidays such as Thanksgiving and Mother's Day?
Sales Associate
To start, you can either call to schedule your interview or wait for an email to set it up online. You'll meet with either a Retail Manager or a Retail Shift Lead. They'll ask about 5 questions related to customer service and hospitality. If they decide you're a good fit for the team, you'll then complete a background check before moving on to orientation and training.
- Describe your experience with customer service in the hospitality industry.
Sales Associate
I applied online and got a text the next morning to set up an interview. I called the next day since I was busy when the message came, and one manager was already kinda rude asking why I didn't call sooner. I got an interview the following day at 3pm. I got there 5-10 minutes early and ended up waiting until about 3:40-3:45 for them to start my interview. When I first arrived, I told someone I was there for an interview, and they sat me at a table and offered me water. After about 25-30 minutes, I asked a worker if they were still planning on seeing me, and they came back saying it was a 'peak time' they were getting over but they knew I was there. One manager eventually came over about 5 minutes later asking if I was still waiting for an interview. I said yes, and she gave me the job description to read. After a few minutes, she sat down to interview me. She got interrupted once or twice for a phone call and didn't seem completely focused on me. She didn't take any notes and didn't seem at all prepared for my interview. She asked if I was nervous because I wasn't smiling much, which is something the workers have to do, even though I was indeed nervous and annoyed by that point. Anyway, at the end, she mentioned they were accepting applications until next week and would call for a second interview if they were interested.
- Can you tell me a bit about yourself?
- What are your long-term career aspirations, say in 5 years?
- What makes you a strong candidate for this position?
Cracker Barrel Sales Associate Interview Questions
Quoted word for word from Cracker Barrel interview reports.
“Could you try to sell me the purse you have?”
Read reports →“Of the food offered here, which is your favorite to consume?”
Read reports →“What would you do if a customer was looking for something that we no longer have in stock?”
Read reports →“Can you describe what the Cracker Barrel ideal means to you?”
Read reports →“How would you deal with a customer wanting a product that just sold out?”
Read report →“Are you available to work on holidays such as Thanksgiving and Mother's Day?”
Read report →“Would you be comfortable selling retail items to guests, whether they are just checking out with their meal ticket or browsing the retail store?”
Read report →“Could you present this item to me as if I were a customer?”
Read report →“Describe a situation where you had to overcome a customer's 'just looking' response.”
Read report →Formats, difficulty and experience
Across all 66 Cracker Barrel interview reports.