Crabtree & Evelyn logo

Crabtree & Evelyn Store Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 6 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
33.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Crabtree & Evelyn.

Showing 3 of 6
Crabtree & Evelyn logo
Crabtree & Evelyn

Store Manager

Operations · more than a year ago

Manager Average Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Technical

I had a phone interview with HR and then another phone interview with the District Manager. I got to know a lot about the company during these calls. They ended up deciding to fill the Store Manager position with an Area Manager, and I would be an assistant manager instead.

Confirmed questions3 questions
  • Can you share an instance where you coached an employee who wasn't meeting expectations?
  • Describe a situation where you experienced success.
  • Tell me about a challenging situation you faced.
Crabtree & Evelyn logo
Crabtree & Evelyn

Store Manager

Operations · more than a year ago

Manager Average Neutral experience No offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Phone screen
Interview formats
Behavioral Behavioral

It took about a month to get through the whole interview process. I applied online and someone got back to me pretty quickly, like within a day, to schedule a phone chat. We did that the following week. Then I went in for an in-person interview. After that, I had another phone interview with a different manager. It was quite a long drawn-out process.

Confirmed questions1 question
  • What are your strategies for motivating staff?
Crabtree & Evelyn logo
Crabtree & Evelyn

Store Manager

Operations · more than a year ago

Mid Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Other

i got hired over the phone, the interview mainly focused on customer service and how i would handle specific customer situations. it was pretty easy. they also asked about my previous managers and my experience working with them. the interviewer was chill and easy to talk to.

Confirmed questions2 questions
  • What is your definition of going above and beyond for customer service?
  • Describe your past experiences with former bosses and supervisors.

Crabtree & Evelyn Store Manager Interview Questions

Quoted word for word from Crabtree & Evelyn interview reports.

What is your definition of going above and beyond for customer service?

Read reports

What is the most important thing that you are looking for in a company?

Read report

Can you share an instance where you coached an employee who wasn't meeting expectations?

Read report

Formats, difficulty and experience

Across all 6 Crabtree & Evelyn interview reports.

Interview formats

Behavioral 70%
Presentation 10%
Technical 10%
Other 10%

Interview difficulty

Easy 16.7%
Average 83.3%
Difficult 0%

Candidate experience

Positive 33.3%
Neutral 50%
Negative 16.7%