CPR Cellphone Repair Technician Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at CPR Cellphone Repair.
CPR Cellphone Repair
Repair Technician
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
I interviewed with the store manager and owner of the franchise location just one time. The questions they asked were pretty straightforward and appropriate for the repair technician role, mostly focusing on customer service scenarios and some basic mobile device hardware and software tech questions. I was hired on the spot after about 30-40 minutes. After that, I got my uniform, completed the standard hiring paperwork, received my work schedule, and was added to the Google Drive share and told to download Glide for employee communication.
Confirmed questions4 questions
- Are you able to reliably get to different store locations?
- What's your approach to dealing with an unhappy customer?
- Have you repaired phones before?
CPR Cellphone Repair
Repair Technician
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Technical Behavioral
It was mostly about general knowledge over repairs history. They wanted to know what phones you've experience with repair and what type of repair you are familiar with. They were very thorough with questions about history over experience in repair, looking for mostly iPhone specific repairs and some Galaxy devices. They also asked if you were able to do any repairs the first day you come in.
Confirmed questions1 question
- What software is utilized for schematics?
CPR Cellphone Repair
Cell Phone Repair Technician
Entry Easy Neutral experience Accept offer 1 round
Interview process
Onsite
Interview formats
Behavioral Technical
Had an onsite interview with the manager. They asked some basic questions about my work ethic and experience. Their main concern was just making sure I wasn't a total creep and that I could learn to fix cell phones, computers, or gaming consoles.
Confirmed questions1 question
- Have you previously worked with cell phones, computers, or game consoles?
CPR Cellphone Repair Technician Interview Questions
Quoted word for word from CPR Cellphone Repair interview reports.
“What software is utilized for schematics?”
Read reports →“What steps would you take to fix a computer that isn't charging?”
Read reports →“Have you ever taken apart and put back together computers before?”
Read reports →“Have you repaired phones before?”
Read reports →“Are you able to reliably get to different store locations?”
Read report →“Have you worked on cell phone repairs before?”
Read report →“Have you done cell phone sales or activations before?”
Read report →“Do you have experience with Android software?”
Read report →“What's your approach to dealing with an unhappy customer?”
Read report →Formats, difficulty and experience
Across all 10 CPR Cellphone Repair interview reports.