CPFL Energia Customer Support Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at CPFL Energia.
CPFL Energia
Call Center Agent
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I really liked the interview part. They were punctual and cordial. I have nothing to complain about; the company teaches you everything you need. If you like challenges and goals, CPFL is the right place for you.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
CPFL Energia
Call Center Agent
Entry Average Positive experience Accept offer 4 rounds
Interview process
Group Technical screen Take home Group
Interview formats
Group Technical Other
Primeiramente, tivemos entrevistas online em grupo. Depois, participamos de um processo seletivo online. Em seguida, fizemos uma prova psicológica e, logo depois, uma avaliação de entrevista em grupo.
Confirmed questions1 question
- De que forma você pode agregar para o crescimento da companhia?
CPFL Energia
Call Center Agent
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Take home Group Technical screen
Interview formats
Presentation Group Technical
The interview has three stages: First, a written test on the computer on a topic of your choice. Second, a group activity where we spend a few minutes getting to know another candidate, and then we have to state why we should hire that other candidate. Third, a psychometric test.
Confirmed questions1 question
- Tell us about yourself, and why should we hire you
CPFL Energia Customer Support Interview Questions
Quoted word for word from CPFL Energia interview reports.
“Você tem o preparo psicológico para atender os clientes?”
Read reports →“De que forma você pode agregar para o crescimento da companhia?”
Read reports →“What is your flaw and strength, and why did you choose them?”
Read reports →“Tell us a bit about your personal and professional background.”
Read reports →Formats, difficulty and experience
Across all 6 CPFL Energia interview reports.