Coupa Software Inc Account Executive Interview Questions
& Process

Had multiple interviews with recruiters and RVPs. One RVP was unprepared and late. Communication was poor overall. I spent hours researching and preparing, asked questions, and followed up promptly, but got no response to texts, emails, or calls. Coupa ghosted me! They contacted me a year later for the same position. This lack of professionalism makes recruiters' jobs harder. A phone call or quick email after a candidate shows preparation and consideration is a professional courtesy that shouldn't be ignored. It shows they only value their time, not yours.

The interview process was pretty standard, they were trying to move fast on an offer. It started with an initial screener call with the Sales Manager and then the Head of Sales. They wanted me to give a mock presentation of their product offering to the sales team before hiring. It was interesting because I absolutely resonated with the sales manager but the head of sales and I did not have the same type of flow. I'm not sure if that was the reason why they stopped the process at this point, but it was evident that he did not possess the ability to let anyone down face to face, rather had the recruiter do it in an email. Either way, it was worth the interview. The money on the table was decent but not for what they are selling.

The interview process was pretty standard. First, I spoke with someone from talent acquisition for a quick screening. After that, I had a one-on-one meeting with the managing director. He was pretty laid-back and clear about what he expected for the role. I didn't end up accepting the offer because we had different ideas about the role's strategy, but it was an okay experience overall.