Convoy Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Convoy.
Convoy
Account Manager
Mid Average Positive experience No offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Take home
Interview formats
Behavioral Technical Other
It was a very long and tedious interview process. I had three virtual interviews, then I was asked to complete a timed test and write an essay about my career experience. Unfortunately, my computer had issues, and I couldn't finish the test, which was a bummer.
Confirmed questions3 questions
- Tell me about your experience in logistics.
- How would you approach managing a customer?
- Have you ever managed people before?
Convoy
Senior Account Manager
Senior Average Negative experience No offer 5 rounds
Interview process
Recruiter call Phone screen Take home Onsite Background check Offer
Interview formats
Behavioral Technical Presentation
I was referred by someone and a recruiter contacted me right away. The next 3 steps took over a month to get through. First, a recruiter call, then a coffee chat with the hiring manager, followed by a homework assignment with a timed Excel test and a written response. After that, an onsite interview with the team and other people in the organization. It was hard to know where I stood, especially waiting 12 days for feedback on the homework. I only got the names of my interviewers the night before, which wasn't helpful. The onsite was disorganized. No one greeted me, and I had to check in on an iPad. The recruiter was supposed to come down but never did. Two employees who walked by introduced themselves about 10 minutes after my first interview was supposed to start. The first interview was okay, but one interviewer was unprofessional, using profanity and clearly distracted by his computer. They kept talking over each other. The next group was led by a senior leader who was condescending and interrupted a lot, even joking about being a bad interviewer. The last two interviews were professional. I was told I didn't get the job two days later via email, which was okay since I wasn't left waiting too long.
Confirmed questions2 questions
- When faced with several competing tasks, how do you determine which ones to tackle first?
- On your first day in this position, what would be your biggest concern?
Convoy
Account Manager
Mid Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Phone screen
Interview formats
Behavioral Behavioral Behavioral
Started with a recruiter screening call. Then a first zoom interview, followed by three more separate zoom interviews. The whole thing was focused on their 12 company values. It felt like a waste of time and repetitive, totally not aligned with those values, especially the self-improvement and learning ones, because they give you no feedback afterward, no matter what. It's pretty clear some people don't stand a chance from the start. This place acts like it's different, but it's just like the rest. Very unprofessional too, lots of Zoom interviews. One time, I could hear a TV in the background. Another manager interviewed me from a hotel room on bad wifi while on vacation. The company is new and it shows, but not in a good way.
Confirmed questions1 question
- Tell me about a situation where you had to persist in pushing back on something and eventually achieved the result you desired.
Convoy Account Manager Interview Questions
Quoted word for word from Convoy interview reports.
“When faced with several competing tasks, how do you determine which ones to tackle first?”
Read reports →“Tell me about a time you went the extra mile for a customer.”
Read reports →“On your first day in this position, what would be your biggest concern?”
Read reports →“Tell me about a situation where you had to persist in pushing back on something and eventually achieved the result you desired.”
Read reports →“Tell me about a situation where you had to finish a task with very little time. What steps did you take to get it done?”
Read report →“How would you approach managing a customer?”
Read report →“Have you ever managed people before?”
Read report →“What would you do in this situation? (scenario-based question)”
Read report →“Tell me about a challenging account interaction you had and how you dealt with it.”
Read report →Formats, difficulty and experience
Across all 8 Convoy interview reports.