Convergys Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Convergys.
Convergys
Sales Representative
Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
The interview was pretty straightforward. They showed me around the place, like the bathrooms and break rooms. Then, we went to an office and had a one-on-one chat. They asked me why I thought I'd be a good fit and about my skills. After that, they explained the job expectations, benefits, and bonus stuff. They also talked about the training and asked if I could and wanted to do it. Once I said yes, they offered me the job and gave me paperwork about my start date and other info.
Confirmed questions2 questions
- What makes you believe you'd be a good fit for this role?
- Tell me about your skills.
Convergys
Sales Representative
Entry Average Negative experience Accept offer 3 rounds
Interview process
Group Presentation Recruiter call Background check
Interview formats
Group Presentation Behavioral
The interview process was straightforward. We were grouped together, and they selected candidates to move forward. We had to do a mock sales call with the interviewer, after which they made their decision. If successful, we were offered a position that started with two weeks of training, which was quite intense.
Confirmed questions4 questions
- What value would you add to this company?
- What makes you a suitable candidate for this company?
- Is your commute to work manageable?
Convergys
Sales
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Take home
Interview formats
Behavioral Other
I interviewed with a nice and informative lady. She asked a lot of questions about me and how I would handle a sales call. Even though I hadn't worked in a call center before, I had sales experience, which seemed to be enough for them. After that, there was a typing test to check typing speed. It wasn't too difficult, but be prepared.
Confirmed questions1 question
- What do you believe is the most crucial element in successfully closing a sale?
Convergys Sales Representative Interview Questions
Quoted word for word from Convergys interview reports.
“What do you like best about satellite TV?”
Read reports →“Can you sell this pen to me?”
Read reports →“What do you believe is the most crucial element in successfully closing a sale?”
Read reports →“How can you foster a customer relationship during brief interactions?”
Read reports →“What equipment do you have for a work-from-home position?”
Read report →“What qualities make you an effective sales representative?”
Read report →“What's your approach to dealing with an angry customer?”
Read report →“Are you open to flexible working arrangements?”
Read report →“Could you share your perspective on BPOs?”
Read report →Formats, difficulty and experience
Across all 11 Convergys interview reports.