Convergys Recruiter Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Convergys.
Convergys
Recruiter
Entry Easy Negative experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral
I had a phone screen and my resume was submitted, then I scheduled an in person interview. The recruiter didn't send me the address details, so I had to ask. When I got there, I found out interviews were cancelled for the day. The recruiter called the interviewer, who said only Customer Care interviews were cancelled, not Recruiters, and that she was at the other location. She told me to reschedule for Monday. I went on Monday, waited 30 minutes. I saw Customer Care folks dressed very casually, even in houseshoes. Someone told me the interviewer would be out soon, that she was on a call. Finally, I spoke to the interviewer. The interview itself was pretty easy. I sent a thank you note. A few days later, I followed up with the recruiter but got no response. I followed up again and was told the interviewer decided to hire internally. Then I saw the job posted the next day. I would not recommend this place.
Confirmed questions1 question
- What's your availability to start?
Convergys
Sourcing Specialist
Mid Average Positive experience Accept offer 6 rounds
Interview process
Recruiter call Phone screen Presentation Onsite Background check Offer
Interview formats
Behavioral Presentation
Started with a basic online application. Then had a phone screen, followed by a face-to-face interview with the direct Manager. Also had a phone chat with Sr. Talent Management. The final steps included meetings with the local recruiting team and the general manager.
Confirmed questions2 questions
- How would you approach attracting talent in our local market?
- Could you prepare and present a formal presentation as part of the application and interview process?
Convergys
Recruiter
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
I interviewed with the Recruiting Manager at their office. She was very nice. The office itself was very hectic, with lots of phones ringing and doorbells going off. They test applicants to see if they meet company standards. There were a lot of applicants using computers in the back to do tests. There was one administrative assistant managing the doorbells and testing questions, one recruiter interviewing people, and the recruiting manager.
Confirmed questions1 question
- How would you describe your work style?
Convergys Recruiter Interview Questions
Quoted word for word from Convergys interview reports.
“What are your thoughts on preventing attrition during training and candidate pool research?”
Read reports →“What's your availability to start?”
Read reports →“Can you present your work to the panel?”
Read reports →“How would you approach attracting talent in our local market?”
Read reports →“How do you handle multitasking?”
Read report →“Could you prepare and present a formal presentation as part of the application and interview process?”
Read report →“Describe a situation where you were given a challenging recruiting target.”
Read report →“Can you describe your experience with high volume recruiting?”
Read report →“What are some typical BBI questions that assess your experience and analytical skills in various scenarios?”
Read report →Formats, difficulty and experience
Across all 9 Convergys interview reports.