Convergys Analyst Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Convergys.
Convergys
Analyst
Senior Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Take home
Interview formats
Behavioral Technical
It was a really quick and fast process. After filling out an online form, I had my initial HR round. After clearing that, I took an aptitude test, followed by my final operations round. The whole interview process was completed on the same day.
Confirmed questions1 question
- What motivated your departure from your previous employer?
Convergys
Analyst
Mid Average Negative experience No offer 7 rounds
Interview process
Recruiter call Onsite Presentation Background check Offer
Interview formats
Behavioral Case Presentation
I was contacted by a recruiter on LinkedIn in September 2017. Within a few weeks, I had onsite interviews with four people: a senior analyst, a manager, and two directors. They were all professional and made me feel like a good fit. I completed a case study for them. After the interviews, they told me my background was a better fit for a different department and I'd need to speak with another hiring team. While I was disappointed the first team couldn't use my skills, I was impressed they thought I'd fit elsewhere. This made me feel good about the company culture. I then spoke with two more people in mid-November and early December, and I was hopeful. I understand Q4 hiring can be slow, so I wasn't surprised when a final decision wasn't made by mid-December. I remained patient and willing to talk to anyone needed. In total, I interviewed with 7 people, including the recruiter, and did a case study. I last heard from the recruiter the week of 12/11/17, and they said a decision was pending calibration. It's now February 08, 2018, and I still don't know the outcome. I'm guessing I wasn't selected. I respect that companies want to hire the right person and take their time to do so. What's disappointing is the lack of follow-up. After investing 7+ hours in interviews and 10+ hours on a case study, I expected some communication about the decision. Not hearing back after investing so much time is disappointing. The experience started positively and had a good culture feel, but it ended without any closure. I hope my experience is unusual and others have a better outcome.
Confirmed questions3 questions
- Can you tell me about your background?
- What makes you want to work for Convergys?
- How do your skills and background align with the role you applied for?
Convergys
Analyst
Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview process was quite simple. They started by asking me to introduce myself and then dug a little deeper into my resume, focusing on my skills and background.
Confirmed questions1 question
- Could you start by telling me a little about yourself?
Convergys Analyst Interview Questions
Quoted word for word from Convergys interview reports.
“How do you present data to tell a story?”
Read reports →“Can you talk about what you know and can do with pivot tables and Access?”
Read reports →“What's your reason for wanting to work at Convergys?”
Read reports →“Can you introduce yourself?”
Read reports →“What are your thoughts on organizational aspects for a remote work position?”
Read report →“Could you start by telling me a little about yourself?”
Read report →“What motivated your departure from your previous employer?”
Read report →“Have you done similar job duties before?”
Read report →“Can you tell me about your background?”
Read report →Formats, difficulty and experience
Across all 10 Convergys interview reports.