Convergys India Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Convergys India.
Convergys India
Technical Support Representative
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Technical screen
Interview formats
Behavioral Technical Technical
The interview process had 3 rounds. First was with HR, then an online test, and finally a voice and accent test. Round 1 included basic questions. Round 2 was a technical round covering OS, RAM, and MS Office troubleshooting. Round 3 was an English grammar test called the Versant online test.
Confirmed questions3 questions
- Basic questions asked in round 1
- English grammar test
- Versant online test
Convergys India
Technical Support Engineer
Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The interview process was very poor. The operations round interviewer was on their cell phone, showing irresponsible and unprofessional behavior. First, there was an HR call. Second, a Voice & Accent call. Finally, a face-to-face interview was conducted.
Confirmed questions1 question
- Can you tell me about yourself?
Convergys India
Technical Support Engineer
Entry Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Technical screen Onsite
Interview formats
Behavioral Technical Technical
So, there were 4 rounds. First was an introduction to talk about myself and check my communication skills. Then there was a written and typing test. After that, an accent round. Lastly, a technical and ops round, which was in person and included both technical and personality questions.
Confirmed questions4 questions
- Can you tell us about yourself?
- What do you know about Microsoft applications?
- What operating systems are you familiar with?
Convergys India Technical Support Engineer Interview Questions
Quoted word for word from Convergys India interview reports.
“What is a BSOD?”
Read reports →“Describe the services available in a server.”
Read reports →“What do you know about DHCP and Domains?”
Read reports →“Can you tell me about server 2008 basics?”
Read reports →“Tell me about Windows.”
Read report →“Can you answer some basic troubleshooting questions?”
Read report →“What's your knowledge about Windows servers?”
Read report →“Do you have basic networking knowledge?”
Read report →“What do you know about Microsoft applications?”
Read report →Formats, difficulty and experience
Across all 13 Convergys India interview reports.