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CONTAX Customer Support Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

2 Rounds average
Easy Typical difficulty
100% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at CONTAX.

Showing 3 of 7
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CONTAX

Call Center Agent

Operations · more than a year ago

Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Group
Interview formats
Behavioral Group Other

Teve uma entrevista, uma dinâmica e uma prova. É importante prestar atenção no que é pedido pra responder de forma consistente. Tenta olhar pra quem tá te entrevistando. O tempo desse processo seletivo é bem curto.

Confirmed questions3 questions
  • Fale sobre seus objetivos.
  • Quais suas qualidades?
  • E seus defeitos?
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CONTAX

Call Center Agent

Operations · more than a year ago

Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call Take home Technical screen
Interview formats
Other Technical

I received a letter and went to training, which was very quick, lasting about a week. During the training, meals and transportation were provided. There was an evaluation and a 3-month test to see if I was suitable.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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CONTAX

Call Center Agent

Operations

Entry Average Positive experience Accept offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Group Behavioral

The process was dynamic, selective, and efficient. It's relaxed in a group setting, with interaction among candidates to observe their development. The environment is pleasant, with quick and objective questions. Behavioral observation was done individually and in a team.

Confirmed questions1 question
  • Where do you see yourself in the future?

CONTAX Customer Support Interview Questions

Quoted word for word from CONTAX interview reports.

Formats, difficulty and experience

Across all 7 CONTAX interview reports.

Interview formats

Group 31.2%
Behavioral 25%
Other 18.8%
Technical 12.5%
Presentation 12.5%

Interview difficulty

Easy 42.9%
Average 28.6%
Difficult 28.6%

Candidate experience

Positive 100%