ConnectWise It Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at ConnectWise.
ConnectWise
Help Desk Analyst
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The interview process was really bad and unprofessional. The interviewers were super rude, and then the company just ghosted me even though they said they'd follow up. It felt like a total waste of my time. They insulted my qualifications even though they invited me to interview. I definitely wouldn't work there.
Confirmed questions4 questions
- What are your hobbies outside of work?
- What makes you the best candidate for this position?
- What is your earliest availability to begin working?
ConnectWise
Help Desk Technician
Entry Difficult Negative experience Decline offer 4 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The interviewers were fine, but the higher ups in charge of hiring dates were the issue. The process involved a personality interview, an interview with a manager, an interview with the team lead, and a technical interview. The technical interview was pretty thorough for a help desk role, covering Server Manager questions and other help desk scenarios. Some technical questions were basically CompTIA A+ knowledge. I interviewed in May with an estimated start date of August, which later got pushed to November.
Confirmed questions1 question
- Can you tell me how to find the computer name when you're on the Windows login screen?
ConnectWise
Help Desk Technician
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Technical screen
Interview formats
Technical Other
It took a month or two for them to get back to me after my initial application. Then after that I went through an assessment before being considered for an interview. This assessment gauged your wpm, how you’d react to certain scenarios, and some technical questions.
Confirmed questions4 questions
- What are the methods for finding the hostname on a Windows computer?
- What are the methods for finding the hostname on a Mac computer?
- Could you describe how to troubleshoot common problems encountered with Russian operating systems?
ConnectWise It Support Engineer Interview Questions
Quoted word for word from ConnectWise interview reports.
“What are the methods for finding the hostname on a Mac computer?”
Read reports →“What are the methods for finding the hostname on a Windows computer?”
Read reports →“Can you tell me how to find the computer name when you're on the Windows login screen?”
Read reports →“Which animal would you be if you could choose?”
Read reports →“Could you describe how to troubleshoot common problems encountered with Russian operating systems?”
Read report →“Could you describe how to troubleshoot common problems encountered with the Microsoft Office suite?”
Read report →“What is your earliest availability to begin working?”
Read report →“What qualities do you look for in a manager?”
Read report →“What are your hobbies outside of work?”
Read report →Formats, difficulty and experience
Across all 8 ConnectWise interview reports.