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ConnectWise Account Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 6 interview experiences · FREE TO READ

2.2 Rounds average
Easy Typical difficulty
16.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at ConnectWise.

Showing 3 of 6
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ConnectWise

Account Manager

Sales · more than a year ago

Mid Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Presentation Background check Offer
Interview formats
Behavioral Presentation Other

The first round is a standard Teams interview where you'll need to know a bit about the company. The second round involves a 35-minute presentation about yourself, your understanding of the company, and an example of how you'd upsell. The final round includes a personality test, which they take very seriously and almost judge you on before you can discuss it, so be careful.

Confirmed questions1 question
  • Can you name some competitors to ConnectWise?
ConnectWise logo
ConnectWise

Account Manager

Sales · more than a year ago

Mid Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

I am on my second interview and so far they have been pretty laid back and accommodating for time. Really appreciated that being someone in sales. Time is money. The people are very kind and ask thoughtful questions.

Confirmed questions1 question
  • Tell me about a time you had to handle a dissatisfied customer.
ConnectWise logo
ConnectWise

Account Manager

Sales

Entry Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Presentation
Interview formats
Behavioral Presentation

It was a 3 stage process. I started with a short call with Talent, then a Zoom call with the hiring manager. The last stage was an in-person meeting with the hiring manager that included a presentation. The first two stages were about 30 minutes each.

Confirmed questions1 question
  • What makes you want to join ConnectWise?

ConnectWise Account Manager Interview Questions

Quoted word for word from ConnectWise interview reports.

Tell me about a time you had to handle a dissatisfied customer.

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Can you describe a time you dealt with a challenging customer situation?

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Can you share a difficult situation you encountered and how you managed it?

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Formats, difficulty and experience

Across all 6 ConnectWise interview reports.

Interview formats

Behavioral 60%
Presentation 20%
Other 10%
Technical 10%

Interview difficulty

Easy 66.7%
Average 33.3%
Difficult 0%

Candidate experience

Negative 33.3%
Neutral 50%
Positive 16.7%