
ConnectWise Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at ConnectWise.
Account Manager
The first round is a standard Teams interview where you'll need to know a bit about the company. The second round involves a 35-minute presentation about yourself, your understanding of the company, and an example of how you'd upsell. The final round includes a personality test, which they take very seriously and almost judge you on before you can discuss it, so be careful.
- Can you name some competitors to ConnectWise?
Account Manager
I am on my second interview and so far they have been pretty laid back and accommodating for time. Really appreciated that being someone in sales. Time is money. The people are very kind and ask thoughtful questions.
- Tell me about a time you had to handle a dissatisfied customer.
Account Manager
It was a 3 stage process. I started with a short call with Talent, then a Zoom call with the hiring manager. The last stage was an in-person meeting with the hiring manager that included a presentation. The first two stages were about 30 minutes each.
- What makes you want to join ConnectWise?
ConnectWise Account Manager Interview Questions
Quoted word for word from ConnectWise interview reports.
“Can you name some competitors to ConnectWise?”
Read reports →“Are you willing to relocate for this role?”
Read reports →“What information do you have about our company?”
Read reports →“What makes you want to join ConnectWise?”
Read reports →“Tell me about a time you had to handle a dissatisfied customer.”
Read report →“What makes you want to join this company?”
Read report →“Can you describe a time you dealt with a challenging customer situation?”
Read report →“Can you share a difficult situation you encountered and how you managed it?”
Read report →Formats, difficulty and experience
Across all 6 ConnectWise interview reports.