Computacenter Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Computacenter.
Computacenter
Customer Service Representative
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The interview was great, with good conversation and a nice atmosphere. They were really welcoming and seemed professional. The HR person kept me updated on the process and gave me more info about the company and the job. The team leader explained their part and asked good questions. Overall, I liked the process and the chat that lasted about 60 minutes with the HR person and Team Leader.
Confirmed questions4 questions
- Tell me about your motivations for applying.
- Can you share an example of how you've dealt with a challenging customer situation?
- How do you manage and prioritize your workload?
Computacenter
Customer Service Representative
Entry Easy Neutral experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Technical Other
The interview process was pretty easy and quick. It started with about 30 minutes of simple general questions. Then there was a simulated test call with a difficult client. Since the job requires a foreign language, they also tested that. Ultimately, they offered a salary that was actually less than what they initially promised, which is why I turned it down.
Confirmed questions4 questions
- What makes you want to join our company?
- How would you handle a call with an unhappy customer?
- Can you speak the required foreign language?
Computacenter
Customer Service Representative
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral
Got a call from HR asking about why I want the job, what pay I'm looking for, and when I could start. It was super short, like 3-4 mins. She said she'd pass my info to the team leader. Later, I checked the online portal and it said they went with other people.
Confirmed questions3 questions
- Why are you interested in this role?
- What are your salary expectations?
- When can you start?
Computacenter Customer Support Representative Interview Questions
Quoted word for word from Computacenter interview reports.
“What is your understanding of technology and informatics?”
Read reports →“What do you know about RAM?”
Read reports →“Are you familiar with VPNs?”
Read reports →“When can you start?”
Read reports →“Would you accept a salary that is less than what was advertised?”
Read report →“Do you have experience with the Outlook app?”
Read report →“Can you speak the required foreign language?”
Read report →“How would you handle a call with an unhappy customer?”
Read report →“What makes you want to join our team?”
Read report →Formats, difficulty and experience
Across all 6 Computacenter interview reports.