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Comcast Technician Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 51 interview experiences · FREE TO READ

2.4 Rounds average
Average Typical difficulty
80.4% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Comcast.

Showing 3 of 51
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Comcast

Data Center Technician

Operations · a year ago

Mid Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

The interview process was pretty straightforward. First, I met with the Lead of Operations. Then, I had a final interview with the Director of Operations. They are looking to hire me as a contractor for three months, with the possibility of extending an offer for a permanent full-time employee position after that.

Confirmed questions1 question
  • What makes you want to join this company?
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Comcast

Technician

Engineering · more than a year ago

Entry Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Presentation
Interview formats
Technical Presentation Behavioral

I was responsible for creating and executing test cases and test scenarios for websites, testing them across multiple browsers, and writing detailed reports. I also created and supported MySQL databases. My web development experience includes using CMS like Joomla and WordPress, along with HTML and CSS for custom styling. I implemented SEO strategies to boost website traffic and worked within a remote team using Agile Scrum methodologies. Additionally, I utilized Photoshop for graphic creation, provided technical support to users, and trained clients on website content updates.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Comcast

Technician

Operations

Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Take home Technical screen Group Onsite Background check Offer
Interview formats
Technical Behavioral Group

Applied for Comcast a few months back. A recruiter reached out 3 weeks ago to see if I was still interested and told me to reapply then get back in touch. So I did, and took the tests (the mechanical one was tough and timed) which included standard Mechanical and Physiological job tests. Then I contacted the recruiter again. He asked me a bunch of questions and went over all the job requirements (the phone call was about 30 minutes). He then scheduled an interview for the following week. When I got to the interview, there were 15 people there. (Turns out they were hiring about 14, but interviewing around a hundred). During the interview, our group learned about the job duties, watched a video, and saw the van and gear that Comm techs get. After that, we started the one-on-one interviews. Mine was 1 on 1, though some were 2 on 1. They asked me some questions from a list and said they'd let me know. The very next day, I was asked to do a background check and a drug test (both needed to be done within 24 hours). I got the drug test results the day after (passed). Today, it's been 12 days since the background check, and I called my contact. They said I should get the offer letter in a couple of days and that I got the job. Once I get the offer, training starts in a month.

Confirmed questions4 questions
  • What makes you want to join Comcast?
  • Can you share an example of a problem you solved?
  • How would you handle a situation where finishing the job quickly conflicted with safety?

Comcast Technician Interview Questions

Quoted word for word from Comcast interview reports.

What would you do if a customer contacted you saying their internet service was down?

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How do you deal with a customer who doesn't understand technology?

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What steps do you take to ensure a safe work environment?

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How would you handle and de-escalate a situation with an angry customer?

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Describe a situation where you dealt with a very angry customer and explain how you resolved it.

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How would you handle a situation where finishing the job quickly conflicted with safety?

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Formats, difficulty and experience

Across all 51 Comcast interview reports.

Interview formats

Behavioral 51.1%
Technical 33%
Group 6.4%
Other 5.3%
Presentation 3.2%

Interview difficulty

Easy 41.2%
Average 52.9%
Difficult 5.9%

Candidate experience

Positive 80.4%
Negative 9.8%
Neutral 9.8%