
Columbia Bank Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 128 interview experiences · FREE TO READ
Which role are you interviewing for?
28 roles · 128 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Columbia Bank.
Teller
The interview seemed to go well, and I thought I was going to get hired. After the interview, I was contacted to update my resume, which I thought was odd. I resent an updated resume to HR and was never contacted afterwards. I also followed-up with the Hiring Manager and still no answer. I figured they didn't want to pay me the extra dollar in pay I negotiated since I am very qualified for the position. I interviewed at the Carlsbad, CA location.
No confirmed questions were included in this interview report.
Teller
The interview process was pretty easy and straightforward. It started with a brief phone screening, followed by an in-person interview with the branch manager. They asked mostly behavioral and customer service questions and explained the role clearly. Overall, it felt relaxed and professional, and the interviewers were friendly.
- How would you handle a difficult customer scenario? I explained that I would stay calm, listen carefully to the customer’s concern, show empathy, and work toward a solution while following bank policies. I emphasized providing good customer service and professionalism.
Intern
It started with an email checking in on my application and what department I was hoping to intern in. Then, I had a Microsoft Teams call with some managers from engineering, both software and QA. There were seven interviewers, which felt like a lot. They asked about my resume projects and experiences, letting me talk about my tech skills and how I work with others. Near the end, I had to do a LeetCode-style coding problem. I shared my screen and did it in a text editor, explaining my thinking. I got an offer about two weeks later. They seemed like a good company, professional and fair. However, it didn't feel like a super lively or fun place. I chose another opportunity, but I did respect their interview process.
- Could you tell me about your resume?
- Can you reverse each word in a string like "Hello World" to "olleh dlrow"?
Customer Service Representative
The interview process involved multiple rounds with different leadership team members. My first contact was with Samantha, a senior corporate recruiter at Umpqua. It began with screening questions like why I wanted to work there, to describe my past work experience, my familiarity with Umpqua, and which location I preferred. I had researched the bank and its offerings beforehand. The job description mentioned a starting range in the mid-20s, but Samantha, who had a condescending tone throughout, offered me minimum wage ($18/hour), which was different from what was advertised. She justified this by saying some internal employees don't make mid-20s and might retaliate if they found out. Due to her predatory behavior, I declined further engagement with the organization. I advise others to be cautious of this place and check their location reviews, which seem to indicate member dissatisfaction and unethical practices.
- Why are you interested in working at Umpqua?
- Can you describe your familiarity with Umpqua?
Columbia Bank Interview Questions
Quoted word for word from Columbia Bank interview reports.
“Can you reverse each word in a string like "Hello World" to "olleh dlrow"?”
Read reports →“Can you write a program to check if the brackets ({, }, (, ), [, ]) are correctly paired and ordered in an expression? For example, given exp = “[()]{}{[()()]()}”
Read reports →“How would you sort jelly beans if you had a bottle of them?”
Read reports →“Can you explain the relationship between the three main financial statements?”
Read reports →“How would you define "Customer Service" if you were writing its dictionary definition?”
Read report →“Can you get to work if you need to travel up to 50 miles?”
Read report →“Given a financial statement, what key insights or obvious patterns can you identify?”
Read report →“What is the rate of pay and what is the scheduling like?”
Read report →“Are you more of a dog person or a cat person, and why?”
Read report →Formats, difficulty and experience
Across all 128 Columbia Bank interview reports.