
Co-op Team Member Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 27 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Co-op.
Team Member
The interview lasted an hour and included 20 minutes of questions, plus general availability questions. Half of the interview involved walking around the shop, learning about products and company policy like fair trade. It felt like a long interview for an entry-level, minimum wage job.
- Can you describe a situation where you had to work under pressure?
Team Member
I did an online situational assessment, and about a week later I was asked to schedule an interview. The interview was very casual, right there in the store office. The person interviewing me was really nice and made me feel comfortable. They mostly wanted to learn about me and my availability. The questions they asked were pretty standard, like 'Tell me about a time when you...'. Honestly, it felt like more of a formality; they were more interested in me and my personality. I got an offer over the phone three days after that.
- Can you share an instance where you brought people together to talk about a problem or difficulty?
Team Member
So the interview process for the Co-op team member role kicked off with submitting an online application where I talked about my background and why I wanted the job. After that, I had to do an online assessment to see if my values aligned with Co-op's, which had questions about teamwork and customer service in different scenarios. Once I cleared that first bit, I got to have an interview, either in person or online, with the store manager. During this chat, I was asked things like how I'd deal with tough customers, how I'd work alongside people with different personalities on the team, and how I'd handle being under pressure. Most of the questions were based on real situations and were all about my behavior and character, like asking for times I'd given great service or sorted out a disagreement. After the interview, they let me know how it went, and if it was good, I got an electronic contract and then the usual pre-employment checks.
- Tell me about a situation where you went above and beyond for a customer or coworker, and what happened because of it.
Co-op Team Member Interview Questions
Quoted word for word from Co-op interview reports.
“What would you do if a team member wasn't performing well due to seeming unwell?”
Read reports →“What was the question from the email link?”
Read reports →“Can you share an instance where you defended someone or something?”
Read reports →“When can you start this job?”
Read reports →“What made you choose coop?”
Read report →“What makes you want to join Co-Op?”
Read report →“What makes you want to join the Co Operative Food team?”
Read report →“What draws you to working at the Coop?”
Read report →“What's your plan if a customer needs help?”
Read report →Formats, difficulty and experience
Across all 27 Co-op interview reports.