
CNA Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at CNA.
Risk Management Associate
Met CNA at my college's Job Fair. They reached out for an interview, which consisted of three 30-minute sessions. I spoke with a Risk Management Director and two Risk Management Associates. It was a standard interview format, and we finished early enough to have time for my questions.
- Describe a situation where you and your manager or professor had differing views. How did you handle it?
Risk Manager
It was a telephonic interview. The email said it would be mostly technical with questions on programming and modeling. However, the interview was completely different and focused on behavioral questions. When asked for clarification, they admitted it might have been a mistake on their end. I had a very poor experience due to this unexpected shift. It's surprising how such errors can occur in a professional setting.
- Standard behavioral questions were asked.
- As an international student, they inquired about my work permit status.
Underwriting Manager
Had a quick phone screen, then two more full interviews with Senior Leadership. The interviews were a bit dry, and they didn't have great things to say about the role. They were honest though, mentioning that whoever got the job would be overworked and lack support/training. The most frustrating part was the lack of a callback. Normally, we might just email a candidate after a phone screen, but after multiple interviews, a courtesy call to let them know we chose someone else is standard. With CNA, I heard nothing for weeks, so I emailed for an update. They sent a copy-paste response saying they received my resume but were moving forward with other candidates. I know they got my resume because they interviewed me multiple times. If this is how they communicate with potential employees, it must be a terrible place to work.
- Can you tell me about your experience in underwriting?
CNA Manager Interview Questions
Quoted word for word from CNA interview reports.
“What action would you take if instructed to do something that violates compliance regulations?”
Read reports →“How would you approach a situation like handling an upset insured or client?”
Read reports →“Can you tell me about your experience in underwriting?”
Read reports →“Describe a situation where you and your manager or professor had differing views. How did you handle it?”
Read reports →“Can you describe your approach to managing people?”
Read report →“Tell me about specific instances from your experience and how they relate to this position.”
Read report →Formats, difficulty and experience
Across all 6 CNA interview reports.