CNA Claims Adjuster Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at CNA.
CNA
Claims Adjuster
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
It was pretty straightforward, the people were friendly and didn’t waste much time on stuff that wasn’t important. I spoke with Tom, who was really cool, and I forget the names of the other interviewers. The whole process took a while, you have to get through like 3 interviews.
Confirmed questions2 questions
- Tell me about your three greatest strengths.
- And what about your three biggest difficulties?
CNA
Claims Adjuster
Entry Average Positive experience Decline offer 3 rounds
Interview process
Recruiter call Group Technical screen
Interview formats
Behavioral Technical Presentation
Had a quick phone call to confirm I was still interested. The next day, I got invited to an open house for the job. It was about 3 hours long and really informative. We got to ask managers questions while waiting for our 15-minute interviews. The managers were nice and we got to know each other. After the open house, I was invited back for another interview that was about an hour long. They asked basic questions about different scenarios.
Confirmed questions1 question
- Can you describe an instance where you successfully managed multiple tasks simultaneously?
CNA
Claims Adjuster
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
I went through two interviews with CNA for a claims role but never heard back, not even a call or email to let me know they picked someone else. It was really unprofessional of HR not to follow up. It's also unprofessional to not tell someone who made it to the final rounds what happened. The whole process was really disorganized too. HR scheduled my second interview without checking my availability, and I was going to be out of town. They weren't flexible when I asked to reschedule. Honestly, it was just a disorganized and unprofessional experience.
Confirmed questions1 question
- Where do you see yourself career-wise in the long run?
CNA Claims Adjuster Interview Questions
Quoted word for word from CNA interview reports.
“If a parking lot accident is reported, what initial questions would you ask, and what additional information would you seek?”
Read reports →“Could you describe the questions you'd ask and the information you'd gather for a reported parking lot accident?”
Read reports →“And what about your three biggest difficulties?”
Read reports →“Can you share an instance where you had to deny a request?”
Read reports →“Where do you see yourself career-wise in the long run?”
Read report →“What are your background and education?”
Read report →“Tell me about a time you dealt with a difficult customer. How did you handle it, and what happened in the end?”
Read report →“Can you describe an instance where you successfully managed multiple tasks simultaneously?”
Read report →Formats, difficulty and experience
Across all 7 CNA interview reports.