CleverTap Customer Success Engineer Interview Questions
& Process

So I applied for the Customer Success Engineer role at CleverTap through my campus. The registration form laid out three rounds: an online aptitude test, a group discussion, and then the final interview. I did the online test and got into the group discussion. After that, I had my final interview at their Mumbai office, which included a manager round and then the final one with the hiring team. After the final interview, they said results would come via the college. But the selection process was kinda weird. Some people got offers after online HR interviews, but I had to do this task based on their internal docs (which they should give after training, right?). I did the task, but HR then messaged saying all spots were taken. The whole thing took about 1.5 months, which felt long, especially getting told late that positions were filled. So, the first parts were clear, but the end was confusing and took up a lot of my time.

So the process started with a chat with the hiring manager. Then there was a coding test where I had to build a web and an Android app, including integrating the basic features of the CleverTap SDK. After that, I had a panel interview with some of the team members where they asked about the test. If all went well, I'd get an offer.

I went through 2 phone interviews over Google Meet. The first one was all about my resume, and afterwards, I got an assessment test. The second interview focused on how I did on that test. The HR person and interviewers were super clear about everything this role entails throughout the whole thing.