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Claro Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 18 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
72.2% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Claro.

Showing 3 of 18
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Claro

Atendente

Operations · nearly a year ago

Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It was very easy, bad salary, a lot of turnover, terrible call center that almost ruins our mental sanity. There are only teenagers, the minimum of minimum salary, no benefits offered except transportation vouchers, if you want dental care they deduct almost all of your salary.

Confirmed questions1 question
  • Do you have an ease of using the computer?
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Claro

Customer Service Representative

Operations · a year ago

Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral

I was summoned to a branch with the person in charge of HR interviews for the company. I brought my resume and printed ID. It was a pleasant chat to get to know my experiences, as well as my strengths and weaknesses.

Confirmed questions2 questions
  • Can you tell me about your professional experiences, your academic background, and your daily life?
  • Can you analyze your aptitudes and communication skills?
Claro logo
Claro

Atendente

Operations

Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview was pretty smooth, at least here in town. Common questions about you, your weak and strong points, what you expected for the future, and what you were looking for in the company. It was quite delayed though.

Confirmed questions5 questions
  • What are your qualities?
  • What are your weak points?
  • Tell me about yourself.

Claro Customer Support Representative Interview Questions

Quoted word for word from Claro interview reports.

Why should you be hired instead of your other colleagues?

Read report

Formats, difficulty and experience

Across all 18 Claro interview reports.

Interview formats

Behavioral 53.3%
Technical 20%
Group 13.3%
Other 10%
Coding 3.3%

Interview difficulty

Easy 27.8%
Average 66.7%
Difficult 5.6%

Candidate experience

Positive 72.2%
Neutral 16.7%
Negative 11.1%