Claire's Stores Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 30 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Claire's Stores.
Claire's Stores
Sales Assistant
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation Other
It was pretty chill, just some basic questions about how to give good customer service. They asked me to pick out some things I'd suggest and do a sales pitch. It was in the back room and didn't take long, maybe 10 mins.
Confirmed questions4 questions
- Tell me what you would do if you encountered an angry customer.
- How would you ensure a good customer experience?
- Which items would you recommend to a customer?
Claire's Stores
Sales Assistant
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
You can apply in store for sales assistant or supervisor positions. First, you'll have a telephone interview that takes about 10 minutes. They'll ask you to 'Tell me about yourself?' (previous/current work or studying?), checking if you're flexible and why Claire's should choose you, what experience you have for the role, and what 3 words your friends would use to describe you (they're looking for driven & enthusiastic). They'll also ask if you can work over 7 days, including xmas & New Year. Then, you'll be invited for an interview with the store manager, which usually takes around 30 minutes. Make sure to dress fashionably, wear lots of jewellery, and know what's on trend. You'll fill out an application form and then be asked scripted questions like 'What do you know about Claire's?' (Do your research!), 'Why do you want to work there?', 'What skills & experience can you add to this position?', 'What is your understanding of excellent customer service?', 'Where have you received this & why was is so great?', 'Are you willing be Ear pierced trained?' (Yes is the only acceptable answer, as they make a lot of money from ear piercing.), 'Name a time when you were in a situation where it was difficult to communicate with someone?', 'What was the outcome?', 'What is your availability?', and 'Do you have any up coming holidays?'
Confirmed questions8 questions
- Tell me about yourself?
- What was your previous or current work or studying situation?
- Are you flexible?
Claire's Stores
Sales Assistant
Entry Easy Positive experience Accept offer 1 round
Interview process
Group Onsite
Interview formats
Group Presentation Behavioral
We had a group interview with 8 people around a table. The interviewer asked questions, and whoever had their hand up could answer. We went around the table and introduced ourselves. Then, we had to do a role play with another person where one person played the shop assistant and another person came in saying, "Hi, I'm looking for stuff for my stag party." The person playing the shop assistant had to pick out items for her.
Confirmed questions1 question
- What action would you take if you observed shoplifting?
Claire's Stores Sales Representative Interview Questions
Quoted word for word from Claire's Stores interview reports.
“Would you be okay with piercing the ears of young children?”
Read reports →“How about piercing noses, would you be okay with that?”
Read reports →“What animal would you be if you could choose?”
Read reports →“What action would you take if you saw someone shoplifting?”
Read reports →“What would you do if you witnessed a shoplifting incident?”
Read report →“What action would you take if you observed shoplifting?”
Read report →“What would you do if you suspected someone was stealing?”
Read report →“What three words would your friends use to describe you?”
Read report →“Can you work over 7 days, including Christmas and New Year?”
Read report →Formats, difficulty and experience
Across all 30 Claire's Stores interview reports.