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CITYMD Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 286 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
71% Positive experience

Which role are you interviewing for?

11 roles · 286 reports

Candidate interview experiences

First-hand accounts from people who interviewed at CITYMD.

Showing 4 of 286
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Front Desk Receptionist

Operations · half a year ago

Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical

I got referred for an interview and met with the manager. We talked, and they asked me about my experience and how I deal with specific scenarios. Like, they wanted to know how I manage stressful situations and about my phone work experience. They asked around four questions in total. Then, the interview wrapped up, and they said they'd get in touch if there were any next steps.

Confirmed questions2 questions
  • How do you handle specific situations?
  • Tell me about your experience working on the phone.
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CITYMD

Scribe

Operations · nearly a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral

The interview process was pretty quick and simple, with straightforward questions about your experience and some scenario-based ones. There were 2 interview rounds: one with a recruiter and then an onsite interview at a CityMD location that was recommended. I did notice a trend though, where the location you interview for might not be the one you end up placed in, or they might say it's a full-time contract but it turns out to be a full-time seasonal contract.

Confirmed questions1 question
  • Tell me about a time you made a mistake and how you fixed it.
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CITYMD

Patient Service Representative

Operations · nearly a year ago

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical

I got an email to schedule a phone interview. Then, two days later, I got a call around 1:30PM, and they asked me questions right then and there. I did my best to answer them. The caller said she'd email me about an in-person interview, and I got that email the same day before 5PM. Two days after that, I went for the interview and got there half an hour early. I was waiting in the lobby, and the manager who was supposed to interview me didn't even offer a handshake when they greeted me. They said we were going to the basement, which felt a bit creepy. Once we were in the room, they started asking questions, but they seemed totally uninterested in my responses. I know you're not supposed to give short answers in interviews, so as I was explaining things, I could tell they were bored. I felt like the whole 10-minute interview was a waste of my time.

Confirmed questions1 question
  • What are your future aspirations, and are you considering a career as a doctor?
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CITYMD

Site Supervisor

Operations · more than a year ago

Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Behavioral Technical

Awful. I was pursued for two months by the recruiter and finally agreed to complete the application. After completing the application I got an email to schedule the interview (45 minutes away). I prepared for the interview and the interview went really well. The interviewer clearly isn’t practiced as she continued saying you would be completing this task and you would be responsible for that task. It is interviewing 101 not to use that phrase as to not make a candidate feel as though they have the job. After the interview I was told I would hear from the recruiter. I didn’t. So I contacted the person I interviewed with and later that day got a rejection letter stating they went with someone more qualified. They reached out to me so either the recruiter is not very smart or he did see I had the experience. I emailed the recruiter and asked if there was any feedback since it couldn’t be my lack of qualifications as they reached out to me without me even applying. He said he did not get any other feedback from the hiring manager.

Confirmed questions1 question
  • Can you tell me about a time you had to hold someone accountable?

CITYMD Interview Questions

Quoted word for word from CITYMD interview reports.

How would you assist an angry patient who is having trouble with the self-check kiosk?

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How would you introduce yourself to a patient in your role as a medical scribe?

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What are your future aspirations, and are you considering a career as a doctor?

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Why did you decide to go into urgent care instead of other medical fields?

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Have you ever encountered a situation with a patient or customer who was rude and upset?

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How would you handle a situation where a teammate needs help while a patient also requires service?

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What languages are you able to speak, and would you feel comfortable using them with patients?

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If you and another receptionist are on duty and the other receptionist is struggling, how would you act as a team player?

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Can you share an instance where you handled a patient who was upset or frustrated with you?

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Formats, difficulty and experience

Across all 286 CITYMD interview reports.

Interview formats

Behavioral 67.6%
Technical 24.4%
Other 5.3%
Case 1.4%
Presentation 0.9%

Interview difficulty

Easy 35%
Average 61.9%
Difficult 3.1%

Candidate experience

Neutral 20.3%
Positive 71%
Negative 8.7%

Reports by job function

Operations 181
Other 96
Sales 4
Research 2
HR 1
Consulting 1