Citizens Disability Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 17 interview experiences · FREE TO READ
Which role are you interviewing for?
6 roles · 17 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Citizens Disability.
Citizens Disability
Intake Analyst
Entry Easy Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
When I first got there they ask me if I can fill out a CORI paper, and on it asked for my license number, mother's maiden name, father's name and last name, date of birth, and address. I don't know why they would need all of this. I felt like the interviewers did not really know what they were talking about and felt like they weren't that professional. Gave only a brief summary of the position and they didn't know how to answer the questions I asked them. Was told that the interview should last up to 15-20 minutes but it only lasted for 5 minutes.
Confirmed questions3 questions
- Why did you want to work for this company?
- What do you know about the company and what it offers?
- What are your strengths and weaknesses in sales?
Citizens Disability
Client Services
Entry Easy Negative experience Decline offer 1 round
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
A staffing agency found me for this temp-to-hire role. I had to fill out an online application first, and then they took a copy of my photo ID and had me fill out another form when I got there. I was taken to a small room where three people were sitting at a table, and a fourth person joined later. They asked some basic questions like about my strengths and weaknesses, but mostly, they framed their questions and responses negatively, talking about how draining and hard the job is. It seemed like they weren't trained interviewers, just people who work there. I decided not to continue with the hiring process.
Confirmed questions3 questions
- What would you do if a client is on the phone needing to submit a new diagnosis but gets distracted by other things, and you have to handle 65 calls a day?
- Can you handle clients blaming us for things that aren't our fault, considering that the disability application process takes two years?
- If we have information that could help a client but we cannot share it because we are a for-profit business and not pursuing their case, would you be okay with not disclosing that information?
Citizens Disability
Legal Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Group Panel
Interview formats
Behavioral Group
I was in a group interview with two other people who also want to be attorneys. We were in a small conference room. I met with two panels, and both included the General Counsel. The other interviewers were senior associates. The interviews were conversational and there weren't any weird questions. It was a little tough to stand out initially because there were two other candidates, but it pushed me to come up with better answers. They asked about my experience with writing and oral advocacy, and if I was willing and available to travel.
Confirmed questions3 questions
- Can you describe your most challenging professional experience?
- Tell me about a challenging professional experience you've had.
- What is the most difficult professional experience you have encountered?
Citizens Disability
Citizens Disability
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The interview was awesome, more on the easy side, the company was very easy going. Dress as professional as possible. Arrive on time as time is a big thing for this company. The position is a phone-based position, so how you speak with the interviewers makes a big impact. The department heads who will also see you will ask if you've done phone work before and what makes you cut out for the job.
Confirmed questions1 question
- Describe your ideal work environment.
Citizens Disability Interview Questions
Quoted word for word from Citizens Disability interview reports.
“If we have information that could help a client but we cannot share it because we are a for-profit business and not pursuing their case, would you be okay with not disclosing that information?”
Read reports →“What do you enjoy doing when you're not working?”
Read reports →“What sparked your interest in disability rights law?”
Read reports →“What would you do if a client is on the phone needing to submit a new diagnosis but gets distracted by other things, and you have to handle 65 calls a day?”
Read reports →“How would you handle the stress of informing an applicant they are ineligible for disability benefits?”
Read report →“Do you have any experience with SSDI?”
Read report →“Can you handle clients blaming us for things that aren't our fault, considering that the disability application process takes two years?”
Read report →“Can I handle two jobs?”
Read report →“What motivated you to want to help people?”
Read report →Formats, difficulty and experience
Across all 17 Citizens Disability interview reports.