CIMB Group Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at CIMB Group.
CIMB Group
Customer Service Representative
Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
It was a casual chat, I introduced myself and they asked if I could work early mornings and late nights, and also how I would commute to work.
Confirmed questions5 questions
- Can you start by introducing yourself?
- Tell me about your location.
- Could you share some of your past experiences?
CIMB Group
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Presentation
I'd help out customers at the main branch with their bank account stuff. Gotta make sure people don't wait too long and have a good experience. Also, gotta try and sell them more bank products while I'm helping them.
Confirmed questions1 question
- Given your qualifications, what makes you want to apply for this role?
CIMB Group
Customer Service Representative
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical Other
the interview took a day, I learned about the walk-in interview from my friend so I didn't prepare much since my friend told me about it the night before. The interview went smoothly, but I didn't like that they expected me to be very familiar with the position. The interviewer asked very few questions and talked a lot, not giving me a chance to share my thoughts. It was annoying because he seemed to be in a hurry to finish.
Confirmed questions2 questions
- Writing assessment: What do you think about having a great good organization?
- Do you know what this position entails?
CIMB Group Customer Support Representative Interview Questions
Quoted word for word from CIMB Group interview reports.
“What are your usual means of transportation to work?”
Read reports →“Tell me about your location.”
Read reports →“Would you be available to work shifts that start early in the morning or end late at night?”
Read reports →“What would you contribute to the bank?”
Read reports →“Writing assessment: What do you think about having a great good organization?”
Read report →“Do you know what this position entails?”
Read report →“Can you start by introducing yourself?”
Read report →“Given your qualifications, what makes you want to apply for this role?”
Read report →“Could you share some of your past experiences?”
Read report →Formats, difficulty and experience
Across all 5 CIMB Group interview reports.