Chili Piper Application Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Chili Piper.
Chili Piper
Customer Support Engineer
Entry Average Negative experience No offer 1 round
Interview process
Take home Recruiter call
Interview formats
Technical
So the company headhunted me and I was interested in the role. They sent me a test with 4 questions and I had to record a video explaining my answers. Unfortunately, some personal stuff happened and I couldn't respond as quickly as they wanted (they contacted me on Monday and wanted it by Friday), because I had no internet for the whole week due to a house issue. I sorted that out on Monday, finished the test, and recorded the video. The platform they used (greenhouse) didn't accept mp4 or any video file, so I uploaded it to YouTube as an unlisted video with my answers and put the link in the greenhouse textbox. I emailed the recruiter saying I was done, but they completely ignored me, which was weird because they were responsive before. Two days later, I got a generic rejection email with no feedback or suggestions for improvement. The video still has zero views, so I'm guessing they didn't even review my application. I get that it took me a week to respond, but some feedback would have been nice.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Chili Piper
Customer Support Engineer
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The process was really responsive and interactive, not robotic at all. It started with a skills assessment from the recruiting team. Then, I had an interview with the Hiring Manager, followed by another with the Hiring Manager and the CCO. The final round was with the CEO, who seemed genuinely interested in the team's values. Excited to join the Pipers!
Confirmed questions2 questions
- Can you tell me about a time you creatively solved a technical problem?
- What tools do you typically use for troubleshooting and resolving issues?
Chili Piper
Customer Support Engineer
Entry Average Negative experience No offer 3 rounds
Interview process
Take home Technical screen Recruiter call
Interview formats
Other Technical
A recruiter reached out. The first steps involved recording a 5-minute self-introduction video and completing a technical skills test, prior to any phone interview. Honestly, having to send in a video intro feels degrading and opens the door for discrimination. Companies need to remember that the interview process is a two-way street, and candidates evaluate companies too. This company's interview process is a terrible experience for candidates. If you have any self-respect, I'd suggest applying elsewhere.
Confirmed questions1 question
- What are the top 3 characteristics that make a successful Customer Support Engineer?
Chili Piper Application Support Engineer Interview Questions
Quoted word for word from Chili Piper interview reports.
“Given a set of rules shown in an image, predict the outcome for a given scenario.”
Read reports →“Write some basic mongo queries.”
Read reports →“What are the top 3 characteristics that make a successful Customer Support Engineer?”
Read reports →“What tools do you typically use for troubleshooting and resolving issues?”
Read reports →“Tell me about a challenging or unusual customer interaction and how you managed it.”
Read report →“Can you tell me about a time you creatively solved a technical problem?”
Read report →Formats, difficulty and experience
Across all 5 Chili Piper interview reports.