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Chick-fil-A Restaurants Operations Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 8 interview experiences · FREE TO READ

1.6 Rounds average
Easy Typical difficulty
75% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Chick-fil-A Restaurants.

Showing 3 of 8
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Chick-fil-A Restaurants

Shift Leader

Operations · a year ago

Mid Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

it was an in-person process, i met with the director of the restaurant. it was probably around 15 minutes or even shorter. i got the job on the spot and started working at the restaurant the following week.

Confirmed questions2 questions
  • Do you have any extracurriculars outside of school?
  • Do you have a driver's license?
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Chick-fil-A Restaurants

Supervisor

Operations · a year ago

Mid Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview process was pretty standard, though it had a stronger emphasis on religion and morality. It only lasted about 15 minutes. I didn't have a lot of prior experience to talk about, so I didn't really expect it to be longer.

Confirmed questions1 question
  • What would be your approach to handling a customer who is unhappy?
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Chick-fil-A Restaurants

Operations Manager

Operations · a year ago

Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

I applied through Indeed and got an outreach for an interview. Indeed shows I was out of consideration before the interview, but I still had it. The interviewer seemed uninterested and was aggressive/dismissive. I never heard back, except for a feedback email I ignored. It felt like they interviewed me just to check a box, as she insisted on the interview even though she was clearly not interested during it. It was the most uncomfortable and weird interview I've ever experienced.

Confirmed questions1 question
  • Walk me through your resume.

Chick-fil-A Restaurants Operations Manager Interview Questions

Quoted word for word from Chick-fil-A Restaurants interview reports.

What would be your approach to handling a customer who is unhappy?

Read reports

Formats, difficulty and experience

Across all 8 Chick-fil-A Restaurants interview reports.

Interview formats

Behavioral 88.9%
Group 11.1%

Interview difficulty

Easy 50%
Average 50%
Difficult 0%

Candidate experience

Positive 75%
Negative 25%