Chase Financial Analyst Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 185 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Chase.
Chase
Finance Analyst
Entry Easy Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Panel Onsite
Interview formats
Behavioral Technical Case
The interview process was straightforward and organized. It started with an online application, then a behavioral phone screening with HR. After that, I was invited to a virtual interview with a panel of analysts and managers. They focused on basic financial concepts, situational judgment, and my interest in finance. Overall, it was a smooth and professional experience.
Confirmed questions1 question
- Can you explain how Chase generates revenue?
Chase
Bank Teller
Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
They did two phone interviews and then an in person interview. The in-person was with two people. They mentioned they don’t really like hiring students because the schedule is made month to month and it’s a tricky thing they’d rather not deal with.
Confirmed questions2 questions
- What’s the difference between customer service and customer obsession?
- Tell me about a time you disagreed with management and how you handled it.
Chase
Bank Teller
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Technical
I applied for the bank teller job, and pretty quickly got an email for a digital interview. It had about eight questions where I had to record myself answering. These were mostly about customer service stuff, like my background and skills for the job, how I've handled angry customers, my thoughts on technology and using it daily, if I've helped others with devices, my views on great customer service and examples of it, and a time I worked in a team. About a week after that, I got a phone call that was like a phone interview, and then they invited me for a one-on-one interview with two branch managers. After they asked me a bunch of questions, they offered me the job.
Confirmed questions5 questions
- Can you tell us what you know about Chase?
- Could you please tell us about yourself?
- Tell me about a time you delivered excellent customer service and what happened as a result.
Chase Financial Analyst Interview Questions
Quoted word for word from Chase interview reports.
“Can a stack of pennies as tall as the Empire State Building fit in this room?”
Read reports →“Have you ever experienced a discrepancy in your cash drawer at the end of a shift?”
Read reports →“When they ask you what your flaw is, say something that doesn't relate to the job, something in a different field that won't reflect on your work at the company.”
Read reports →“What would you do if you couldn't help a customer and the branch was busy?”
Read reports →“If three customers were in line, how would you greet them and what would be your approach to manage their wait time?”
Read report →“What actions would you take if the bank branch was experiencing a long queue of customers?”
Read report →“Considering my current situation of working part-time and attending college, what are my thoughts on my future educational plans and where I see myself in the coming years?”
Read report →“What would you do if a customer is upset and approaches you with an issue?”
Read report →“What's your strategy for dealing with an upset customer to ensure they have a good experience?”
Read report →Formats, difficulty and experience
Across all 185 Chase interview reports.