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Change Healthcare Account Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

2.9 Rounds average
Average Typical difficulty
71.4% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Change Healthcare.

Showing 3 of 7
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Account Manager

Sales · more than a year ago

Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

Got a call from a recruiter. They were nice and knew about the job, but their salary info was a bit off. After talking on the phone for about 30-45 minutes, I was invited for an onsite interview. This involved meeting with people one-on-one and also a short group panel. They mostly asked about my past work and education, and some general what-if scenarios. Knowing about revenue cycle management is a plus.

Confirmed questions2 questions
  • On a scale of 1 to 5, how would you rate your technical savviness?
  • How would you describe your analytical skills on a scale of 1 to 5?
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Change Healthcare

Account Manager

Sales

Mid Average Neutral experience No offer 4 rounds
Interview process
Recruiter call Phone screen Panel Recruiter call
Interview formats
Behavioral Behavioral Behavioral Behavioral

Applied on their website and got contacted shortly after. First interview was with HR, second was a telephonic interview with the hiring manager, and the third interview was with a panel and HR again. Not totally sure why HR was involved in an additional interview. The whole process felt pretty laid back and took about 3 weeks. HR follow-up was pretty quick.

Confirmed questions1 question
  • Can you tell me about your approach to managing high-touch accounts?
Change Healthcare logo
Change Healthcare

Account Manager

Sales

Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Panel
Interview formats
Behavioral Other

I had an interview with the hiring manager and then a panel interview with a few employees, one of them being an IT Director. The whole thing took several hours. They asked questions to see if I would fit in with the team.

Confirmed questions1 question
  • Describe how you manage challenging client interactions.

Change Healthcare Account Manager Interview Questions

Quoted word for word from Change Healthcare interview reports.

On a scale of 1 to 5, how would you rate your technical savviness?

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Can you share an example of a time you dealt with a difficult client?

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Can you tell me about your approach to managing high-touch accounts?

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Could you tell me about your most significant accomplishment?

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Formats, difficulty and experience

Across all 7 Change Healthcare interview reports.

Interview formats

Behavioral 71.4%
Technical 14.3%
Other 7.1%
Case 7.1%

Interview difficulty

Easy 0%
Average 71.4%
Difficult 28.6%

Candidate experience

Neutral 28.6%
Positive 71.4%